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T-Mobile Credit Rejected without a credit check even taking place. How?

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Comments

  • greyster
    greyster Posts: 2,392 Forumite
    cheers, i have written to tmobile credit referals but was given the following address twice by two different sales reps, ive yet to hear back from them

    credit referals
    t mobile uk
    po box 322
    ashford
    tw15 9ba

    it looks like the whole point might be moot now anyway as tmobile seem to have jacked the prices up since i originally applied. for the plan i wanted

    18months £20 per month for 300mins/unlimited tex/unlimited net

    they had wanted £129 upfront for the handset, theyd offered me it for £100 now on the website it says they want £191 up front for the handset for the exact same contract and that is more than im prepared to pay and i sincerely doubt they will honour the original deal i struck with them as last time i spoke to them they didnt seem to have any record of it.

    online have different deals to store. I think if you win the appeal you will have to go store or phone telesales. If that is the address then mine is out of date, sorry. G
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Are you on the electrol role in your area, if not that is a common reason for been declined for mobile contracts.

    Did you check Equifax just in case.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • Fire_Fox
    Fire_Fox Posts: 26,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    im sure the guy from credit expert must be right about a check appearing instantly on my report. if it took weeks to appear then surely people would be able to take out dozens of credit cards and mortgages in those couple of weeks without any other companies been any wiser until it was too late

    I would have thought the Experian/ Equifax staff would be correct. However I have heard tales of freshers hitting the high street banks and opening all the student current accounts (plus interest free overdraft) in the first week, which should not be possible if the credit files are marked immediately.
    Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
  • T mobile credit refferal team,ashford,tw15 9baDoes anyone know a
    contact number for this place please?
  • biglad
    biglad Posts: 617 Forumite
    Debt-free and Proud!
    I think this may have happened to my gf, she has an excellent credit rating and even got a mortgage last year and she got turned down by orange for a second phone
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