other retailers vouchers at Tesco

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  • tessie_bear
    tessie_bear Posts: 4,898 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Mortgage-free Glee!
    oh...thats a shame
    onwards and upwards
  • maman
    maman Posts: 29,567 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Storck wrote: »
    I still can not understand when people complain that Tesco, or any other supermarket, do not accept other peoples vouchers. The Farmfood ones actually say on them only accepted at Farmfoods.

    As for querying it with their head office if you have done this by email then take a copy of the email with you and your receipt and ask for a refund of the voucher.

    Many supermarkets advertise that they will take vouchers from other stores because they want to encourage you to shop with them.
  • Just got back from the weekly shop at Tesco and there were signs up at all the checkouts saying that Farm Foods vouchers are no longer being accepted :mad:

    Not sure if this is a national policy or just affecting the Tesco Extra in Peterborough...
  • tbw
    tbw Posts: 5,137 Forumite
    Just got back from the weekly shop at Tesco and there were signs up at all the checkouts saying that Farm Foods vouchers are no longer being accepted :mad:

    Not sure if this is a national policy or just affecting the Tesco Extra in Peterborough...

    The rumour is that its National - signs up at the tills like they had on Black Friday re MOCs.
    ELITE 5:2
    # 42
    11st2lbs down to 9st2lbs - another 5lbs gone due to alcohol abuse (head down toilet syndrome)
  • cagsd
    cagsd Posts: 7,654 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I know my Tesco will accept vouchers from Asda, Sainsburys and Morrisons that say eg. "£6 off when you spend £60" as there are huge signs at the entrance advertising this fact. I also know at mine that they will NOT take coupons for a specific product that has not been purchased, as again there are signs at every till stating this.
  • Clowance
    Clowance Posts: 1,893 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It may be that Tesco only take competitors coupons if there is a branch nearby, for example even if I had any Farm foods coupons the nearest branch to my tescos is 30miles away so I would be amazed if they would accept them. There is a Waitrose 2 miles away and they have accepted these before - heres hoping with the Telegraph coupon!
  • CG19a
    CG19a Posts: 765 Forumite
    Guys, I work for Tesco and the competitor coupon policy is that we will take the coupon as long it is a coupon that state £x off when you spend £y, however it can't be for certain product or dept, the only "condition" that must be on it is the one I stated. The coupons are taken from any competitor supermarket, except for Farmfoods which was stopped as of a few days ago. I'm not sure why, as no reason was given on the communication.
  • no1catman
    no1catman Posts: 2,973 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    I have found that my Tesco usually say they don't accept Farm Foods vouchers. I have queried it with CS Head Office and am assured that they should take them. Got to the stage where I shop elsewhere now - an assurance from CS that they should take them is no good to me when I have spent the £50 and then had the voucher refused. I've even had the Sainsbury's ones refused even though I've spent the amount required. Tesco's loss as I now shop elsewhere. Got fed up of scenes at the checkout.

    Why wait till you are at the till, check with CSD first, memorise the persons name to quote at the till.
    I used to work for Tesco - now retired - speciality Clubcard
  • katies_mum
    katies_mum Posts: 2,373 Forumite
    Part of the Furniture 1,000 Posts
    I used Farm foods money off vouchers last week in Teso, when I went shopping on Thursday I was told they are no longer accepting them (memo from their Head Office). Has anyone else had this?
  • Storck
    Storck Posts: 1,890 Forumite
    Tenth Anniversary Combo Breaker
    It is nation wide. No reason has been given, just told to stop taking Farmfood vouchers.
    If you find you are drinking too much give this number a call. 0845 769 7555
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