ryanair dirty tricks

nives316

You get what you pay for and Ryan air are really cheap ... I must have been on 20 flights and never had a problem ... If you use the site correctly you won't have any problems... If people start making claims it'll only put the cost of very cheap flights up.....

ADC_3

they refunded the unwanted insurance premium. Took longer than I expected but they did it.

richardw

nives316 wrote:

You get what you pay for and Ryan air are really cheap ... I must have been on 20 flights and never had a problem ... If you use the site correctly you won't have any problems... If people start making claims it'll only put the cost of very cheap flights up.....

It won't. They make massive profits, might just hit profits buy 0.00000000001%.

pin

Why do people constantly moan about Ryain Air? Everyone knows you get what you pay for, cheap tickets with little service.

1012donna

I agree with nives. I book flights for myself and my mum about 10 times a year and have never had a problem.

Parisien

Ryanair is the low cost airline of choice......42 million customers and growing......current fleet is 107 planes...on order 281...yes 281.. new planes!!!

So contrary to other opinions on this and other threads Ryanair is the biggest airline business success bar none!

So, complain elsewhere.......cos 99.99 percent of us are more than happy to fly with them!

LONG LIVE MICHEAL O'LEARY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

hammy_the_hammer

Parisien wrote:

Ryanair is the low cost airline of choice......42 million customers and growing......current fleet is 107 planes...on order 281...yes 281.. new planes!!!

So contrary to other opinions on this and other threads Ryanair is the biggest airline business success bar none!

So, complain elsewhere.......cos 99.99 percent of us are more than happy to fly with them!

LONG LIVE MICHEAL O'LEARY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

i'll stay as the 0.01% then ! anyone care to join me?

PBA

Automatically adding travel insurance to a trip is industry standard practise, not a Ryanair "dirty trick". I've just quoted the same trip on a few different sites, and Easyjet and Lastminute both automatically added insurance on. "Dirty tricks" by them as well? Incidentally the insurance at Lastminute was more than double what Ryanair were charging.

When booking on a website, the customer is the one pressing the buttons and therefore it's nobody elses fault if they press the wrong one and buy something they don't want. The screen where you enter your card number has a summary on there of exactly what you're paying for, and if you don't check it then you can't blame someone else if you pay too much.

ynot2005

spot on parisien, but how do they do it?

arent they all crooks and cheats who provide a shocking service?

surely 42 million passengers are wrong and its the handfull who have NEVER or HARDLY used their service are right

one things for sure ryanair brings out the wingers, moaners, and drama queens

they aint perfect i know that...but god bless oleary and his near perfect service

myself who have had 40-50 flights in the last 4 years with ryanair..i had one problem due to lightening strikes (act of god) and the service went tits up for 24 hours

other than that a perfect service

that is why ryanair is an outstanding sucess because oleary keeps the punters happy...and that includes me

jamescredmond

ryanair attracts more complaints/controversy than any other airline, mainly due to the 'hands on',majority shareholder m. o'leary.
the phenomenal success of ryanair can be attributed to o'leary.
he has opened a semi-exclusive market to all and encouraged other operators into the game, all of which benefits us as consumers.

yet this comes at a price.

the op had an insurance problem. maybe because of a techno glitch. maybe not. can you see where this is going? it's a question of trust and few seem to trust the business practices of ryanair.

they read of highly dubious performance figures, poor staff training, victorian employee relations, high staff turnover and low morale, a near-impossible complaints procedure and punitive charges for name/flight changes, etc.

I'm pleased to read that other posts report satisfactory experiences but I'm afraid I can't, which is why I try to avoid ryanair when I can.

o'leary's success may in the end be his undoing. he has made many enemies amongst the business community, his own staff and europe's political elite by his near psychotic appraoch to public relations.

at present he is bidding £1bn for aer lingus. it is likely to fail, as the irish gov'ment (28% shareholder) doesn't like the bullying, avaricious way this company behaves. neither does it like being called 'a bunch of morons'.

as mse'rs, should we be governed entirely by price? If michael slapped another £5 on my £10 ticket and trained his staff properly, treated them decently and with respect, stopped dismissing customer complaints with contempt and acted a little more like a human I'd still be quids in.