Double complete bed set £9 at Debenhams [CLOSED]

smoothcoco

Hi, just ordered two boxes of luxury chocs, they come in a pink and purple heart shape or oval box if my memory serves me correct, ideal for xmas pressies. Let's just hope the expiry date is not before xmas otherwise i will have no choice but to eat them myself


The chocolates were reduced from £5 to £2.50, i also ordered Jenifer Lopez perfume ' Still ' 30ml for £10.80. That's 3 xmas gifts to cross off my list, providing i receive them of course.


I received my confirmation email about 5 mins after ordering

paulie558

I've ordered a set,but I will warn you,this lot are a shambles.
An order I placed about 9 months back had the money taken from the debit card,no goods,then a letter after 2 weeks to say I wouldnt be getting them.
I then had to chase THEM up to pay back the money they should not have taken in the first place.
Will be nice if we get them,but dont hold out too much hope.There must have been hundreds ordered,but the website is still taking orders.
Sorry to be such a pessimist.

Diamonds_2

paulie558 wrote:

I've ordered a set,but I will warn you,this lot are a shambles.
An order I placed about 9 months back had the money taken from the debit card,no goods,then a letter after 2 weeks to say I wouldnt be getting them.
I then had to chase THEM up to pay back the money they should not have taken in the first place.
Will be nice if we get them,but dont hold out too much hope.There must have been hundreds ordered,but the website is still taking orders.
Sorry to be such a pessimist.

What a pessimist !

Never ordered from Debenhams before but today I had a browse and tried to put a few things in my basket and all were out of stock :rolleyes: then started clicking willy nilly and not one thing was available! :eek:

Tallyho_2

My money has now been removed so lets see as to when the goods arrive .

smoothcoco

Received this email from debenhams this morning

Dear *********
Thank you for placing your order ******* with www.debenhams.com.

Unfortunately, we are unable to process your order at the moment as the item(s)
you have selected are currently not in stock. To select alternative items,
please visit our web-site at www.debenhams.com

Should you have any queries, please do not hesitate to contact our Customer
Services team on 08706 092 092 or email us at customer.service@debenhams.com.

We sincerely apologise for any inconvenience this may cause you.

Kind regards,

Debenhams Customer Services

I'm a tad disapointed although if i'm honest it was in the back of my mind that this might happen. Oh well back to the drawing board for xmas pressies.

smoothcoco

Just checked my bank account and debenhams have taken the money for goods that are apparently out of stock :mad:

scottishf

they have taken money from my account this morning.....here hoping

barnabee

Could a moderator think about editing the last but one post from smoothcoco as it might contain personal details useful for fraudulent transactions.

skylight

Right - Debenhams have refunded my £12.50 this morning, but no email yet to confirm the cancellation!

Ah well, looks like I am not getting it!

Tallyho_2

charlotte664 wrote:

Right - Debenhams have refunded my £12.50 this morning, but no email yet to confirm the cancellation!

Ah well, looks like I am not getting it!

I ordered right behind you Charlotte , money taken like you , doesn't look good :rolleyes: