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Struggling with debt? Ask a debt advisor a question

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  • CCCS_Sue
    CCCS_Sue Posts: 966 Organisation Representative
    Hi
    complicated advice needed. Been on payment plan for past 4 and half years and paid off approx £40,000. Having to reduce my payments at last review (cost of living etc) MBNA did not accept my proposal. On January 17th I received a Default Notice telling me that in order to rectify the situation I should pay £17.57 before January 31. Today I phoned them out of interest to ask how short of an acceptable payment amount were my proposals. Imagine my horror when they told me that a Default was registered on December 31. No notice had been sent to me with the statutory 14 days notice to "rectify". They admitted that something had gone wrong. The person on the line said she would transfer the matter to a manager. I would be very grateful of any advice anybody can give me.
    Thanks.

    Hi gettingontopofdebts and thank you for your message

    You should have received notice that the default was being registered in December. The person you rang admitted that something has gone wrong.


    You should write to the finance company and ask if they would be prepared to remove the default from your file as you did not receive the notice. If they fail to do this, you could then write to the Information Commissioner.

    I have attached a link to a booklet called Credit Explained which has the address and contact details of the Information Commissioner and also has advice on what to do if you believe information on your credit file is incorrect

    http://www.ico.gov.uk/upload/documents/library/data_protection/practical_application/credit_explained_leaflet_2005.pdf

    Kind Regards
    Sue
    I am a CCCS Debt Counsellor and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on CCCS in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy
  • k_moor25
    k_moor25 Posts: 279 Forumite
    Hiya everyone

    Im on a debt managment plan with cccs, and was wondering if anyone new how you can login or register for the DMP Login https://onlinedmp.cccs.co.uk/Home/Lo...nUrl=%2fMyPlan
    It doest say how to register, just says if your a client to log in.

    thanx
  • Hi k-moor25 you should have a Web Reference Number something beginning in 'W'. Not your client reference number which is the one you use on correspondence to lenders.
    Don't remember having any problems logging in but perhaps you may have to work your way through your previously entered details.
    Good Luck.
  • Hi i came home from college to find a letter from jacobs bailiffs 24 hr notice saying i owe £206.42 + costs.... i need to know a couple of things.

    A) when will they come back?
    B) How much are the 'costs'?
    C) If i ask them to deduct the money from my income support do i have to sign a walking possessions order?
    D) Can the council take the payments instead of them?


    Stella wella in distress
  • Hi I have a question

    I have a few debts and have just been given notice of redundancy and I anticipate being on JSA for a period as vacancies I'm qualified for a few at the moment.

    I have a bank loan for £5K, monthly repayments £98
    I have a 0% (until July) credit card for 2k, min repayments £30 per month
    I have a 0% (until March 2012) credit card for 5k, min repayments £100 per month

    I own my own house.

    what's the best approach to the companies I owe money to? can I just ask for a freeze until I find another job? all the loans are unsecured but can they still come after my house?
  • stassy23
    stassy23 Posts: 404 Forumite
    hi sorry its me again i received a letter from cccs today saying they cant set my dmp up yet coz i havent opened a basic bank account coz the bank account i gave cant be used coz its attached to my dmp but it isnt i used this account on my last dmp with different company what shall i do thanks
  • Morning people

    The more i confront my past mistakes, the more debts creep out from the woodwork :mad:

    I have now found an old debt to hm customs and excise for a paye tax underpayment back in the days when i had a business. It is for about £5200 from Mar 2005.

    Now they havent chased me for this debt, and the last letter was from them in May 2009 saying it had increased with interest to approx £6200.00

    Im no longer prepared to hide from these things, so would appreciate any advice before I call them this week?

    Does the taxman accept deals? Would he waiver the interest? Does a tax debt disappear after 6 years?

    thank you
  • sorry cant help, terriblemess, but wanted to offer support, the people in this thread are wonderful and will be able to give you an answer, in the meantime well done for facing up to the issues and starting to sort them, thats a big step - hope you get it sorted xx

    Can I ask also about the Revenue? we are struggling with a couple of debts due to a property sale falling through, but my husbands self assessment has to be completed before Monday online and he will owe them money (hes PAYE now and was only s/e for that one tax year) - its around £800 Ive worked out but we don't have it, Im really worried about this along with other things, so would also really appreciate knowing what they will do, will they take it from his PAYE for nex tax year through his tax code? or will they insist its all paid now, or will they agree to installments? thanks xx
  • Hi Pavan. Yes she is able to make minimum payments only but as the debts are spread over several cards ranging from 16.9% upwards this would take tens of years to pay off.
    Can you advise of what she could do to consolidate those debts into one loan? As mentioned before even after trying the loan companies mentioned by Martin they will not allow her to take out a loan of 18 - 20K as she is not a home owner.

    Thanks
    Johnnymac93

    Hi Johnnymas93 and thanks for your post.

    Unfortunately we cannot advise on loan consolidation. Often this can make the situation worse if she is unable to maintain the loan payments further down the line.

    Has she looked at transferring the balances to a 0% interest rate card? This article gives you more information: http://www.moneysavingexpert.com/cards/balance-transfer-credit-cards

    Kind regards,
    Pavan
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy
  • k_moor25 wrote: »
    Hiya everyone

    Im on a debt managment plan with cccs, and was wondering if anyone new how you can login or register for the DMP Login https://onlinedmp.cccs.co.uk/Home/Lo...nUrl=%2fMyPlan
    It doest say how to register, just says if your a client to log in.

    thanx

    Hi there,

    You will receive information about this in your welcome pack. This will be sent to you once your DMP is fully set up.

    If you need further help, just give us a call.

    Kind regards,
    Pavan
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy
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