VAT charged on bill ( 02 ) maybe any other providers

i_like_shoes

hi ..... here's a question !!!

When you have a pay monthly contract and it says " £25 p/m " for instance does this include VAT or is it added on after .... making it £27 p/m ?

I'm just curious because O2 are doin this on my bill. I've had a look in the terms n cond and i cant see it anywhere. does anyone else know ?? :think:

OneADay

Usually if you sign up to a £25 tariff, you will get billed £25 including TAT.

Where you get charged more than the standard tariff could be for usage outside of your tariff allowance. So you could end up with that £27 amount.

But I suspect in your case, if bill amount is always above the £25, you might have itemised billing turned on. Some networks charge anything from £1.50 upwards for that. You have to tell them to turn it off.

OneADay

Oh and it could be charge for paper billing. I think o2 introduced that recently.

Kilty_2

Is it your very first bill?

If so your contract might have started a couple of days before your bill date in which case you also pay for the stray few days

i_like_shoes

I've been on O2 online for years. I don't have a paper bill neither does it show or have i ever asked for an itemised bill.

I have only ever gone over my allowance once and that was 1 phonecall of 17p lol

OneADay

i_like_shoes wrote: »

I've been on O2 online for years. I don't have a paper bill neither does it show or have i ever asked for an itemised bill.

I have only ever gone over my allowance once and that was 1 phonecall of 17p lol

I had problems trying to view their bills online - think you need to give them a ring to turn that on and also query any charges.

i_like_shoes

OneADay wrote: »

I had problems trying to view their bills online - think you need to give them a ring to turn that on and also query any charges.

I can view my bills fine online OneAday ... i have just sent a query btw

I only checked it because my contract is up for renewal !!!! Silly me i didnt think they could f**k it up lol

OneADay

i_like_shoes wrote: »

I can view my bills fine online OneAday ... i have just sent a query btw

I only checked it because my contract is up for renewal !!!! Silly me i didnt think they could f**k it up lol

Ah well if you whine to them about the extra charges when they make you any retention offer, you ought to get a better offer. Always a bright side .

i_like_shoes

oh great ..... they give me my money back by the way of a new deal ha ha haaa !!

ManAtHome

£25 plus VAT would be over £29, so sounds like something else.

Long time since I had an O2 monthly phone conract, but the £20 a month (I thnik) included VAT. Currently have O2 home and mobile broadband and they both include VAT (£5 and £15 respectively) - and they did drop a bit when VAT was reduced to 15% last year.

i_like_shoes

Total before VAT 23.15 VAT 4.05 Total new charges 27.20

this is what is showing on my bill ... My contact is for £25 p/m