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Littlewoods/NDR and claiming back their 12 pound charges

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124

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  • Standingtall
    Standingtall Posts: 576 Forumite
    Debt-free and Proud!
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    Hi Kelly,my turn to maybe help you. You say you have asked using the letter but did you know that on the National Debt Line page there is a further follow up letter for stopping charges, quoting codes of conduct and so forth. Not sure about your other questions, but that letter might be worth a try:)
    LBM August 2011. DFD somewhere post [STRIKE]2025[/STRIKE]2022 :eek:
    Total debts October 2011 circa GBP 17,700 September 2018 GBP 0 DMP with Payplan
    What doesn't kill you makes you stronger:T:D:D:D
  • MusicalLawyer
    MusicalLawyer Posts: 700 Forumite
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    Oooooh okay I will try their site. I only have £425 left and if about half of it is charges it makes me not want to pay! I pay £65 every 28 days which is money I could use for my other 2 debts if I didn't have to pay these stupid £12 charges.
    SAVINGS: £63.86 // £3,000
  • camuk81
    camuk81 Posts: 1,559 Forumite
    First Anniversary Combo Breaker
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    What are the £12 for?
  • chanz4
    chanz4 Posts: 10,923 Forumite
    First Anniversary Name Dropper First Post Xmas Saver!
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    miss or late payments, I belive though that the fos said £12 was allowed.
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • MusicalLawyer
    MusicalLawyer Posts: 700 Forumite
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    Most are for 'trying to contact you' some are for late/missing payments.
    SAVINGS: £63.86 // £3,000
  • MusicalLawyer
    MusicalLawyer Posts: 700 Forumite
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    I am going to SAR them to find out when they tried calling me and sent letters, and how many of these charges I have had. What do I need to say/pay?
    SAVINGS: £63.86 // £3,000
  • chanz4
    chanz4 Posts: 10,923 Forumite
    First Anniversary Name Dropper First Post Xmas Saver!
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    calls will of been a dialer, the letters should show though
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • MusicalLawyer
    MusicalLawyer Posts: 700 Forumite
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    The phone calls wont show on an SAR? They have never phoed me. Ever.
    SAVINGS: £63.86 // £3,000
  • camuk81
    camuk81 Posts: 1,559 Forumite
    First Anniversary Combo Breaker
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    Maybe you need to check as well what number is on their records
  • MusicalLawyer
    MusicalLawyer Posts: 700 Forumite
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    They've had my number the whole time. I've only had one number & when I placed orders via phone they checked they the right info Incase they needed to contact me.

    If they had called me would it show if I asked them for SAR?
    SAVINGS: £63.86 // £3,000
This discussion has been closed.
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