A new warning on very & littlewoods coses

tattybonce

Well I got home from work last night and I had a letter from Marshall Ward saying that "they could accept no further credit on my account due to adverse information that they were previously not aware of". I do not owe them anything whatsoever and my balance shows £0.00 as I always pay on time. So I called them and asked what was going on. It was just a trick to get me to call them. I got put through to the fraud department and I have been told I have to re-pay all the codes I used on ALL my Marshall Ward orders unless I can PROVE they were sent to me? How do I do that as they have gone back almost a year? Can they do this? I only used two codes anyway, but this is just to keep you others informed. I kept insisting that I was just calling concerning my credit rating and not about any codes, but all they were interested in was where I got the codes from in the first place. One of them was a first order code, but they are insisting I repay them all. Be careful.

bcfc_2

tattybonce wrote: »

Well I got home from work last night and I had a letter from Marshall Ward saying that "they could accept no further credit on my account due to adverse information that they were previously not aware of". I do not owe them anything whatsoever and my balance shows £0.00 as I always pay on time. So I called them and asked what was going on. It was just a trick to get me to call them. I got put through to the fraud department and I have been told I have to re-pay all the codes I used on ALL my Marshall Ward orders unless I can PROVE they were sent to me? How do I do that as they have gone back almost a year? Can they do this? I only used two codes anyway, but this is just to keep you others informed. I kept insisting that I was just calling concerning my credit rating and not about any codes, but all they were interested in was where I got the codes from in the first place. One of them was a first order code, but they are insisting I repay them all. Be careful.

Keep us updated on what happens. have you payed them back have threatened you with legal action or anything? How much do you think you owe ?

sinw

tattybonce wrote: »

Well I got home from work last night and I had a letter from Marshall Ward saying that "they could accept no further credit on my account due to adverse information that they were previously not aware of". I do not owe them anything whatsoever and my balance shows £0.00 as I always pay on time. So I called them and asked what was going on. It was just a trick to get me to call them. I got put through to the fraud department and I have been told I have to re-pay all the codes I used on ALL my Marshall Ward orders unless I can PROVE they were sent to me? How do I do that as they have gone back almost a year? Can they do this? I only used two codes anyway, but this is just to keep you others informed. I kept insisting that I was just calling concerning my credit rating and not about any codes, but all they were interested in was where I got the codes from in the first place. One of them was a first order code, but they are insisting I repay them all. Be careful.

Rubbish - cancel your cards or direct debits n tell them to prove they did not send them you and they did not generally advertise them, tell them you will see them in court and give them a BIG GET STUFFED......

Lost2

Littlewoods cant close everybody's account

Littlewoods Great Universal and Empire are all owned by Barclay's

Lost2

tattybonce wrote: »

Well I got home from work last night and I had a letter from Marshall Ward saying that "they could accept no further credit on my account due to adverse information that they were previously not aware of". I do not owe them anything whatsoever and my balance shows £0.00 as I always pay on time. So I called them and asked what was going on. It was just a trick to get me to call them. I got put through to the fraud department and I have been told I have to re-pay all the codes I used on ALL my Marshall Ward orders unless I can PROVE they were sent to me? How do I do that as they have gone back almost a year? Can they do this? I only used two codes anyway, but this is just to keep you others informed. I kept insisting that I was just calling concerning my credit rating and not about any codes, but all they were interested in was where I got the codes from in the first place. One of them was a first order code, but they are insisting I repay them all. Be careful.

Surley the burden of proof is on them on not you

tattybonce

Yes, I am really angry about this. I kept telling them I have a perfect credit rating and was concerned about in the future should I wish to take out any loans or even a mortgage. All they were concerned about were the codes. I said that I was not phoning about the codes, I was contacting them regarding my credit! I have today sent off for a credit report as I have heard some of these catalogue companies can damage people's credit ratings, so I will have to see. The lady on the 'phone was nasty and rude and said she was going to terminate the call if I would not let her speak. She said I have FOUR accounts with them, then went on to say I had only one. I do only have one and it has a balance of £0.00. I remember I used one code for free delivery and one code for £20.00 off but they are going back about a year. Can they go back this far and can they make me repay them as I cannot remember what the codes were or where I had them from?

adandem

TBH, I'm not sure that Very etc. realise sho they're giving code to. I got an email and a phone call on the same day offering 2 separate £20 off codes. I keep all emails, letters and keep a note of times and dates of phone calls. Personally, I have never used any other codes so if they get in touch I have proof.

bcfc_2

any news from any one?