Downgrade Sky - How much notice?

GeCon

Hi,

I was thinking of downgrading our Sky package soon and was wondering how much notice they needed? Is it done immediately and you get credited for any days you have already paid or do they need a month's notice before switching off certain channels?

Any help would be much appreciated.

Phantom_Flan_Flinger

I believe it's now 30 days.

kat212

GeCon wrote: »

Hi,

I was thinking of downgrading our Sky package soon and was wondering how much notice they needed? Is it done immediately and you get credited for any days you have already paid or do they need a month's notice before switching off certain channels?

Any help would be much appreciated.

if you do it now there no notice they take the channels off straight away, but from the 10th April it 31 days notice

boltonangel

it is currently 30 days and will soon be 31 days

PaulE_2

its currently no days, however as from april 16th it becomes 30 days.

cd02

GeCon wrote: »

Hi,

I was thinking of downgrading our Sky package soon and was wondering how much notice they needed? Is it done immediately and you get credited for any days you have already paid or do they need a month's notice before switching off certain channels?

Any help would be much appreciated.

Looking at all these replies, you'll probably best to phone sky and ask them directly :rotfl:

thommy

i was under the impression that to end your contract is 31 days but to just downgrade is instant as long as you have been on that package for 30 (or 31) days. you have to stay on a package for 30 (or 31!!!!) days before changing it.

best ring them....lol

Alison_B

We downgraded ours on 31 March and it was done immediately. I believe that now there is a notification period.

Blankie

You can downgrade without any notice.

The month notice just means you have to keep channels for a month before you can get rid of them.
e.g. If you add Movies you have to keep them at least a month.

cd02

Have to disagree with some of the people's answers. sky have or are this month introducing a notice period for downgrading. I was told this last time they offered me a 25% discount because she wanted to highlight that if I wanted to change anything when the discount ended to make sure I called a month in advance....

Edit -

Taken from Sky's T&C's

SKY wrote:

You can change your chosen Service during your subscription, but if this will result in a reduction to your Subscription Payment you need to give us at least 31 days notice (unless this results from us varying or withdrawing your Option). We may charge a reasonable administration fee to change your Service which we will let you know in advance.

lapat

you can also change your package online without the need for the 20 minute phone call to sky on there 0844 no