We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Megabus refund?

2»

Comments

  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    edited 6 April 2010 at 8:41AM
    UPDATE!

    Received this e-mail this morning:
    Thank you for your email to our office.
    Megabus tickets are non-refundable sorry

    My reply

    That's interesting as I know people who have received refunds.
    Furthermore, I have since discovered that the reason the bus didn't turn up is because the stop is no longer used, despite it still being shown as a stop on your website.
    I think in the circumstances I will refer this to the Transport Commissioner and my MP as I believe this comes under false advertising.

    Then this e-mail about 1/2 hour later

    Dear megabus.com customer,
    Thank you for your recent enquiry.
    I confirm that your credit/debit card has now been refunded and will be paid to yoour account within 3 working days.
    You will shortly receive an email from Worldpay, our banking partners
    confirming full details of the refund.
    Megabus looks forward to assisting you with your travel plans in the future.

    Result!
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 346.5K Banking & Borrowing
  • 251.3K Reduce Debt & Boost Income
  • 451.3K Spending & Discounts
  • 238.7K Work, Benefits & Business
  • 614K Mortgages, Homes & Bills
  • 174.7K Life & Family
  • 251.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.