is be unlimited isp any good

ARTHUR

I am current with AOL (Talk Talk) and my current open contract is £9.99 per month for 2mbs (40gb fair use policy) which I have been quite happy with, but recently I have had trouble watching things like BBC iplayer as my connection is now too slow for that, while looking at other internet providers I have come across be (un)limited which would offer me 8mbs with a 40gb cap for £7.50 per month which seems too good to be true, does anyone else in Britain have be internet and have any comments on it, also do they have an Indian call centre.
I am sure AOL would reduce the price of my internet and increase my speed to match be to keep me as a customer, so is be better than AOL if so why ?
Link to be website
https://www.bethere.co.uk/web/beportal/homepage
Thanks for any comments

Stompa

I migrated to BE Value a month or two ago, and so far it's been very good and I'd certainly recommend. Their call centre is in Bulgaria, I've not had cause to use it, but from what I've read they're very helpful and efficient.

If you do sign up make sure you use QuidCo or TopCashBack for £40 cashback.

ARTHUR

Stompa wrote: »

I migrated to BE Value a month or two ago, and so far it's been very good and I'd certainly recommend. Their call centre is in Bulgaria, I've not had cause to use it, but from what I've read they're very helpful and efficient.

If you do sign up make sure you use QuidCo or TopCashBack for £40 cashback.

are you on the 40 gig package or the unlimited one?
I dont use AOL.s indian call centres much but I have trouble understanding their accents.
I have never heard of quidco or topcashback but it would be worth googling I suppose if it means £40 back, how do they work?

ARTHUR

I have asked all my mates about be unlimited and although none of them actually have it they have all said they heard it is a really good (spanish) company, I just dont want to take their word for then change to be only to find its crap, so all your comments are really helpful

ARTHUR

Stompa wrote: »

I migrated to BE Value a month or two ago, and so far it's been very good and I'd certainly recommend. Their call centre is in Bulgaria, I've not had cause to use it, but from what I've read they're very helpful and efficient.

If you do sign up make sure you use QuidCo or TopCashBack for £40 cashback.

I had a quick look at topcashback and as I buy a lot online this could really save me money - thanks

Stompa

ARTHUR wrote: »

are you on the 40 gig package or the unlimited one?

I'm on the 40Gb package. I'm too far from the exchange to get more than 8 meg download, so the only criterion for me was monthly allowance. Since I've never used more than 20Gb a month, the 40Gb package should be fine for the moment (though it's currently unlimited until the end of June).

Compared to my previous provider BE Value is around 90% faster, the monthly allowance is 60% greater, cost has fallen by 55%, and it seems reliable enough.

macman

2Mbps should be enough to support iPlayer. What speed are you actually getting at present?
https://www.speedtest,net.
Be are an excellent ISP, but they will not magically jump you to 8Mbps if your line cannot support it, It's up to 8Mbps.
Check your LLU options on: http://www.samknows.com/broadband/search.php

Woby_Tide

ARTHUR wrote: »

I have asked all my mates about be unlimited and although none of them actually have it they have all said they heard it is a really good (spanish) company, I just dont want to take their word for then change to be only to find its crap, so all your comments are really helpful

They were bought by O2 a couple of years back so it is the same service O2 offer but branded differently. You are better just searching as the question is asked weekly with the usual majority positive response

ARTHUR

macman wrote: »

2Mbps should be enough to support iPlayer. What speed are you actually getting at present?
www.speedtest,net.
Be are an excellent ISP, but they will not magically jump you to 8Mbps if your line cannot support it, It's up to 8Mbps.
Check your LLU options on: http://www.samknows.com/broadband/search.php

I have checked my speed loads of times and this is the result
download speed 1.8 mbs, upload speed 0.2 mbs, so it seems fine, I have also checked what my line can handle on the B.T website and the result was it could handle 5 mbs, but I also checked it with the be unlinited tool (its on their homepage) and it told me my line was capable of handling upto 13 mbs as they use ADSL 2+ (or something like that), but its just that I had a contract with AOL to supply me with 2 mbs as an upgrade to my old contract which was 1 mbs, but my contract has now ended and I am considering leaving AOL

macman

Yes, if BE use ADSL2+ on your exchange (samknows will tell you this), it can increase your speeds, but unlikely that it will go up as high as 13Mbps from a limit of around 5Mbps at present.
However even at around 5Mbps Be is still vastly better than AOL, so I wouldn't hesitate to switch.

ARTHUR

macman wrote: »

Yes, if BE use ADSL2+ on your exchange (samknows will tell you this), it can increase your speeds, but unlikely that it will go up as high as 13Mbps from a limit of around 5Mbps at present.
However even at around 5Mbps Be is still vastly better than AOL, so I wouldn't hesitate to switch.

not sure if it is ADLS 2+ capable I have copied the info from the sam knows site, I dont understand ALL of it but it doesn't mention ADLS 2+, there is another part of the page which tells you which isp can operate there and be is enabled Exchange Serves (approx):19,921 residential premises
977 non-residential premises. Broadband availability overviewADSL:Yes
SDSL:Yes LLU services:Yes Cable:Yes Wireless:No

BT Wholesale informationADSL status:Enabled as of 31/03/2000
ADSL Max status:Enabled as of 05/01/2006
SDSL status:Enabled
21CN WBC status:Enabled
FTTC status:RFS date set: April 2010 onwards
Wireless broadband availabilityLTT Broadband:Not available
Now Wireless:Not available
OnLincolnshire:Not available
Urban Wimax:Not available
Kijoma:Not available
EMNET Notts:Not available
Orbital / VFast:Not available
Cable broadband availabilityVirgin Media:Available in some areasSmallworld Media:Not available