o2 broadband

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Does anyone know their bank details to make a pre-payment to?
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  • MoneySavingUser
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    pre-payment for what?

    You can phone them (freephone) and make debit card payments
  • PNPSUKNET
    PNPSUKNET Posts: 4,265 Forumite
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    just want to pay a year in advance
  • macman
    macman Posts: 53,098 Forumite
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    Why would you want to do that?
    No free lunch, and no free laptop ;)
  • MoneySavingUser
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    I doubt just paying it into their bank account would work - you would still need to tell them
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
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    Maybe it's because after all the free months and cashback it only costs 25pfor the year :)
  • macman
    macman Posts: 53,098 Forumite
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    kwikbreaks wrote: »
    Maybe it's because after all the free months and cashback it only costs 25pfor the year :)

    Outrageous-I thought it was free?
    That's over 2p a month...
    No free lunch, and no free laptop ;)
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
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    I think I saw a thread saying that with cashback and the current £50 mobile topup offer it works out you are actually being paid. Of course that depends on your personal valuation of £50 worth of mobile top up...
  • macman
    macman Posts: 53,098 Forumite
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    It's just not good enough of 02! I demand that they pay me £7.50 a month just for the privilege of having me as a customer... ;)
    No free lunch, and no free laptop ;)
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
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    They've been offering loss leader incentives since day one. It has to stop sometime of course but I'm not at all sure when. Even second year customers can't be bringing them much in - I had a 3 month free sweetener to renew. I suppose I did swap from a Vodafone mobile to O2 but that's only £10 a month. I also moved house so they had to pay another £45 to OpenReach to connect me up again + possibly a disconnection charge (I'm not sure if that applies if you move house).
  • macman
    macman Posts: 53,098 Forumite
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    edited 29 March 2010 at 9:00AM
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    Agreed, I can never understand why the second year renewal sweetener was offered unsolicited. And this given that the churn rate on 02 (at least on the LLU side) is probably one of the lowest in the broadband business?
    Makes you think that Telefonica are just obsessed with market share to the exclusion of all else, and prepared to dig deep enough to keep buying it.
    I'm glad I'm a customer, rather than a shareholder.
    No free lunch, and no free laptop ;)
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