agreement failure and late delivery of specs

jdturk

did you get it in writing when to expect the goods? If not you have no chance

neilmcl

calvink wrote: »

PS: Isn't anyone seeing what I'm trying to get at?

Maybe we need a pair of these super specs of yours.

Jojo_the_Tightfisted

calvink wrote: »

PS: Isn't anyone seeing what I'm trying to get at?

Nope -I don't have the new fancy specs either!

calvink

lincroft1710 wrote: »

Must be a very unique prescription, my new pair took about 3 days.

If these glasses are so vital to your job what was happening previously, or is it a new job?

Unless the optician promised the glasses would definitely be ready in 3 weeks without fail or you said you would only buy the glasses providing they would be ready in 3 weeks, I don't think you have much hope of "compensation".

Thank you; they did promise they'd definitely be ready in 3 weeks, hence I am unhappy about the delay.

calvink

jdturk wrote: »

did you get it in writing when to expect the goods? If not you have no chance

Ok, so you're saying a verbal agreement isn't legitimate?

woody01

I told them I was unhappy and then emailed them explaining they'd broken the terms of the agreement and that therefore I was entitled compensation.

Yes of course you are .... £1000 enough? or maybe round it right up to £5000.

For christ's sake get a grip of yourself.

calvink

woody01 wrote: »

Yes of course you are .... £1000 enough? or maybe round it right up to £5000.

For christ's sake get a grip of yourself.

Thank you guys, you have been very helpful. You really give this forum a good name.

jdturk

calvink wrote: »

Ok, so you're saying a verbal agreement isn't legitimate?

It is legitimate but how are you going to prove to a court that a verbal agreement was made?

Personally I would be hounding them after 4 weeks almost on a daily basis so that they hurry up the glasses

Hintza

calvink wrote: »

Thank you guys, you have been very helpful. You really give this forum a good name.

What do you want from the forum? Some to agree with you? Try the pet section for that.

If you believe you have a case go and either fill in a claim via the small claims court or hire a solicitor. Or cancel the order and buy elsewhere that will probably involve small claims again.

Apart from that there is nothing you can do apart from perhaps asking them for some sort of discount/voucher which they could well refuse.

As has been said if it was me I would either be camped on their doorstep or calling them once/twice a day until they pulled their finger out.

Otherwise there is not much you can do.

calvink

Hintza wrote: »

What do you want from the forum? Some to agree with you? Try the pet section for that.

If you believe you have a case go and either fill in a claim via the small claims court or hire a solicitor. Or cancel the order and buy elsewhere that will probably involve small claims again.

Apart from that there is nothing you can do apart from perhaps asking them for some sort of discount/voucher which they could well refuse.

As has been said if it was me I would either be camped on their doorstep or calling them once/twice a day until they pulled their finger out.

Otherwise there is not much you can do.

What I wanted from the forum was simple, rudeness-free advice; perhaps from people who may have been through similar situations.

Therefore many thanks and good karma for those who helped.