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Aunt_Harriet

............................

emiai

You have to ring them, I have a family of 5, 3 children and 2 adults - and I put up £20 a week, £10 for gas, £10 for electric.. I always submit my own readings ane have never had the need to add more to the "pot" when a bill has come in

The less gas we use in summer balances out over winter, so the money is always saved.

I dont use direct debits. Your gas bill seems incredibly high.
I am with British gas for both.

spiro

If you had a prepayment meter installed them the amount of any debt that your repay per week/month is cover by regulation i.e. you must be able to afford it based on income/outgoings. The same protection is not offered if you remain on a credit meter.

You don't say how you got into debt or how much the debt is so it is difficult to gauge how reasonable or otherwise the supplier is being.

You also need to bear in mind that we have just got through the coldest winter in 30 years so lots of people are getting large bills especially if they have used the heating without a thought to the amount they are using.

emiai

Ahh I didnt see you were in debt to them My post was based on useage only. Sorry.

KimYeovil

If you don't want to pay for it why did you use it? The meters are in your home - if you were unhappy with how much you were using you should have turned stuff off. Why did you not put money aside as you went along? You still have £170 per month to spend on food. If you want to spend money on stuff other than food and fuel then go to work.

aliasojo

KimYeovil wrote: »

If you want to spend money on stuff other than food and fuel then go to work.

Completely unnecessary comment which only serves to inflame the issue.

KimYeovil

Since they are not working they do not have to pay a penny for their fuel in the first place. Still they choose not to manage the money and whinge.

aliasojo

OP, call the company and discuss. The liklihood is that they have based their figures on this winter useage and there may be room for compromise.

I received a letter informing me my D/D was increasing by almost £30, I called to query and after checking our account, they acknowledged the most recent figures were higher than normal and were not the average, so agreed to change the D/D again.

For your own sake though, you must try to get a handle on what you use and cut back wherever you can.

aliasojo

KimYeovil wrote: »

Since they are not working they do not have to pay a penny for their fuel in the first place. Still they choose not to manage the money and whinge.

Unless you know the OP and the circumstances personally, then you are engaging in armchair assumption.

KimYeovil

And???

The most sensible strategy for the OP is to pay off the debt at hundred pounds per fortnight for a month or so. A far better idea than seeking to extend the repayment period indefinitely.

aliasojo

KimYeovil wrote: »

And???

The most sensible strategy for the OP is to pay off the debt at hundred pounds per fortnight for a month or so. A far better idea than seeking to extend the repayment period indefinitely.

Is it? And you have details of the other bills that require payment also so you're certain this is the best thing for the OP?