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Disgusted vodaphone customer!!!!

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  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi bez227,

    Thank you for emailing us. So I can ensure that you have received a reply, could you please let me know the reference number that you would have received on an auto-response email when you got in touch with us?

    Thanks,

    Espi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Pixiechic
    Pixiechic Posts: 801 Forumite
    I have been a vodafone customer before and never will again. My OH would never use them either. Personally, I would make a complaint, get out of the contract and go elsewhere. If you get no joy from vodafone contact the telecommunications ombudsman at this address http://www.otelo.org.uk/pages/44mobilephones.php. Hope you manage to sort it out :).
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