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play.com - are they reputable?

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2

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  • SamMoffatt28
    SamMoffatt28 Posts: 1,843 Forumite
    Play.com are fantastic! I would highly recommend them! I once bought a dvd box set that turned out to be faulty, I sent it back as recommended by their c/s dept. They sent me a replacement and refunded my postage costs without any hassle at all. I always use them as their prices are great, delivery is free and your order usually arrives really quickly. Also if you go through quidco, you get cashback too!
    Sam
  • free4440273
    free4440273 Posts: 38,438 Forumite
    thanks all - i have 'thank and stamped' everyone of you! what a fantastic forum this is :) have a lovely weekend everybody and thanks again!
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    i cant rate play.com highly enough, they are pretty good
    No Links in Signature by site rules - MSE Forum Team 2
  • newmoney_3
    newmoney_3 Posts: 49 Forumite
    Play.com is excellent, doubt that you will ever have a problem with them. Always delivered what I want when I want and actually seem to answer when you email them questions.
  • they have been perfect for me, ive used them a zillion times over the last 4-5 years. They once billed me twice for 1 item but refunded me as soon as i pointed it out, they gave me vouchers when an item was out of stock and delivered a few days late. Dunno about returns, I expect they just send out stuff again if you report it undelivered, of course any abuse will be noted. CD-wow did this for me no questions asked when 3 cds never showed.

    All good.
    Debt: a bloomin big mortgage

    all posts are made for entertainment value only, nothing I say should be taken as making any sense and should really be ignored
  • slowen
    slowen Posts: 2,795 Forumite
    1,000 Posts Combo Breaker
    Been using play.com for about 3 years and highly rate their service and prices are very reasonable and also their sales are very good

    Probably the best place online that I purchase my DVD's from and also dvd.co.uk who are also very good
  • sco0ter
    sco0ter Posts: 2,476 Forumite
    Just to confirm all the posts here. I have used play for around 3 years as well and never had a problem. I have once recieved the wrong item which was replaced with no problems and have had 2 items go missing (postman got sacked for stealing... they check up) and both items were replaced after the 14 days wait period. Very fast delivery and never had a damaged or unwrapped disc in my life.
  • free4440273
    free4440273 Posts: 38,438 Forumite
    thanks all, very kind - everybody have a lovely weekend; it should cool down slightly :)
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • phatty_2
    phatty_2 Posts: 29 Forumite
    I usually use sendit.com and play.com to compare prices, both are good.
  • silaslang
    silaslang Posts: 148 Forumite
    Ive used play for years and can say I think there the best. Any probs with orders not turning up and they replace the item no probs. (This has only happened twice in approx 5 years though)
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