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play.com - are they reputable?

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free4440273
free4440273 Posts: 38,438 Forumite
hello all, this might not be in the correct forum section, but i figured that most people in the techie stuff corner would buy dvds often. just wanted to know about play.com - are they reputable, and also, do their dvds come shrink-wrapped. finally, do they have a correspondence address if things go 'wrong' - i could not find one on their website. thanks :)
BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

THE KILLERS :cool:

THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
«13

Comments

  • MercilessKiller
    MercilessKiller Posts: 7,143 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Play.com are amazing :) Love them and use them

    Yes its all shrink wrapped, and you won't have any problems.

    Very popular site among teccies
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
    [/FONT]
  • free4440273
    free4440273 Posts: 38,438 Forumite
    Play.com are amazing :) Love them and use them

    Yes its all shrink wrapped, and you won't have any problems.

    Very popular site among teccies
    thanks, very kind. do they have a correspondence address?
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • mrcow
    mrcow Posts: 15,170 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I love Play.com :j and have bought loads off them (as a MSE ;) ).

    I've been using them for years now and have never had a problem. Their delivery is not as fast as Amazon for example (but delivery is free, so waiting three days is not a problem IMO).

    I've never had a single problem, so don't know about correspondance, but they have an online helpdesk for delivery problems and returns.
    "One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
    Because by then you've blown your chances. That's it."
  • MercilessKiller
    MercilessKiller Posts: 7,143 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Na its all done by email now. If you have genuinally faulty goods then they use an RMA system like most online retailers now...

    But you won't have any problems :)

    Most online places are going pure email only like Dabs.com for example..
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
    [/FONT]
  • MercilessKiller
    MercilessKiller Posts: 7,143 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just found this:
    Return address
    Please send your item to the following address:

    Play.com Returns, PO Box 192, Jersey JE4 8RP

    That would seem to be an address :p

    http://www.play.com/HOME/HOME/6-/AboutUs.html?page=ret
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
    [/FONT]
  • mrcow
    mrcow Posts: 15,170 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Taken from their site:

    The owner of this web site is Play Limited whose address is Play.com, PO Box 192, Jersey, JE4 8RP (‘Play.com’/‘we’/‘us’/‘our’). Registration number 86716.
    "One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
    Because by then you've blown your chances. That's it."
  • Samba_Pa_Ti
    Samba_Pa_Ti Posts: 289 Forumite
    never had a problem with them and spent over £5000 @ play, everything they sell is new, one of the best sites in the uk (playusa is awesome aswell)
  • free4440273
    free4440273 Posts: 38,438 Forumite
    and are all the dvds definetly shrink-wrapped in people's experience?
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • MercilessKiller
    MercilessKiller Posts: 7,143 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    100% sure about it :)
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
    [/FONT]
  • ollyshaw
    ollyshaw Posts: 704 Forumite
    Part of the Furniture Combo Breaker
    They are great. I had one item not turn up recently. Got my refund no problems.

    Olly
    ## No signature by order of the management ##
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