CSA Payments - Arrears unrealistic amount???

Honest_broker07

Orville wrote: »

Question here is, how can you complain about paying arrears.?. If you paid what you owed in the first place you wouldn't be in a mess would you.

reading this and the thread you started on benefits as you are splitting up with your partner, coming on here and upsetting people who try very hard to help isn't a good idea as you may need their help when the CSa mess up on your case

CSA_Help

Honest_broker07 wrote: »

reading this and the thread you started on benefits as you are splitting up with your partner, coming on here and upsetting people who try very hard to help isn't a good idea as you may need their help when the CSa mess up on your case

I was going to answer his question about splitting up but will be happy to answer CSA questions when they catch up with him :rotfl:

speedster

Orville wrote: »

As you said their fault and they backed down, which i take to mean it is now sorted. Most people however do everything they can to avoid paying. When the csa do catch up and start to recover the money owed they get no amount of "Ohhhh i am gonna be skint, can't afford to live" sob stories. The thing these people forget is they are in that position because they put themselves in that position.

OK you say it was a mix up on their part which caused you to fall into arrears. Fair enough, mistakes happen, but 90% of them (just my guess) arn't mistakes, yhey are caused by people doing everything they can to avoid paying.

"guess" is about right.

you clearly know fook all about the csa's incompetence. if they had anywhere near a 90% accuracy rate, then the government wouldn't be washing their hands and distancing themselves from them and they wouldn't have been deemed "unfit for purpose" now would they??

if i were you , i would apply for a job with the chimps, as with an attitude and approach to facts and figures like yours, you'd fit straight in.

iluvfreebies

just a note to the op
if you call the csa and are able to provide details of your current outgoings which will show that you cannot afford to pay the arrears at such a high amount. Management can consider a reduction and depending on who the arrears are owing to pwc / sos they will allow the 2 year repayment - not for pwc arrears as 'the children can't wait' for arrears repayments.

If you feel the need you can speak to a manager yourself and explain your current details. They will consider the history of the case - e.g if you have regular payments in the past etc they will be more inclined to help you.

Hope this helps

speedster

i!!!!!!!!!!! wrote: »

just a note to the op
if you call the csa and are able to provide details of your current outgoings which will show that you cannot afford to pay the arrears at such a high amount. Management can consider a reduction and depending on who the arrears are owing to pwc / sos they will allow the 2 year repayment - not for pwc arrears as 'the children can't wait' for arrears repayments.

If you feel the need you can speak to a manager yourself and explain your current details. They will consider the history of the case - e.g if you have regular payments in the past etc they will be more inclined to help you.

Hope this helps

sorry, but that's utter tosh. clearly you have not had many dealings with this "organisation"

for starters, you wont get through to a manager, you'll get stuck with the crayon munching chimp on the phone.

secondly, the "2 year rule" is a figment of the csa's imagination. there is NO LAW which states that debt has to ba paid in 2 years. it is a departmental steer illegally passed off as "law".

thirdly, they will not take into consideration hardship by the nrp. their standard procedure is a 40% DEO and parallel enforcement if that will take more than 2 years to clear.

the only hope you have would be to get your MP involved. they're actually doing their jobs at present.. cant think why though.

iluvfreebies

speedster wrote: »

sorry, but that's utter tosh. clearly you have not had many dealings with this "organisation"

for starters, you wont get through to a manager, you'll get stuck with the crayon munching chimp on the phone.

secondly, the "2 year rule" is a figment of the csa's imagination. there is NO LAW which states that debt has to ba paid in 2 years. it is a departmental steer illegally passed off as "law".

thirdly, they will not take into consideration hardship by the nrp. their standard procedure is a 40% DEO and parallel enforcement if that will take more than 2 years to clear.

the only hope you have would be to get your MP involved. they're actually doing their jobs at present.. cant think why though.

Speedster
I work for the CSA and can assure you I don't chew crayons nor do my team members
As a manager I speak to lots of clients as do the other managers in the centre I work in and if details are supplied to show financial information arrangement can be made at a lower repayment rate.

Dissillusioned

i!!!!!!!!!!! wrote: »

Speedster
I work for the CSA and can assure you I don't chew crayons nor do my team members
As a manager I speak to lots of clients as do the other managers in the centre I work in and if details are supplied to show financial information arrangement can be made at a lower repayment rate.

Funny! I never got you on the phone,all I got was a bad tempered woman insisting I pay up or welcome to DEO! In fact I got many people trotting out the company line,you might as well go nah nah nah nah nah for all they listen to you!!
All you consistently get is "yes,thats a shame,but....."
Or,Iv had 2 members of staff who refused to answer simple questions! Wonder why.What a shower.

Wayne-Kaz

I also asked for contact info from the CSA who sent me a contact form - so they will then send my contact details on to my ex, who will hopefully get in touch and maybe I can finally see my daughter again

What I want to know is, if this happens, can I then (if she's amenable) make a private arrangement and get the DOE cancelled? Would benefit her as I could then Standing Order it directly into her account. Or, is it too late once a DOE has been created?

speedster

i!!!!!!!!!!! wrote: »

Speedster
I work for the CSA and can assure you I don't chew crayons nor do my team members
As a manager I speak to lots of clients as do the other managers in the centre I work in and if details are supplied to show financial information arrangement can be made at a lower repayment rate.

if that's the case, why are you hounding nrp's into unemployment with ridiculous repayment schedules, constantly breaking FSA regulations and making up laws as you go along??

Kimitatsu

Gents

I luv freebies is not here to answer for all of the wrong doings of the CSA - however much you would all like them to.

Like everyone else on this board they were just expressing an opinion, and that should be respected. They cannot answer such questions as the ones above and they should be directed to your MP's who are responsible for making the policies.

Ta :beer: