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Question-this is NOT a freebie-re ayton moon

Anyone else registered with Ayton Moon cosmetic research.Am annoyed cos i have been invited to join a trial,they havent sent me the product in the timescale,andmy email to them off their site is being returned undeliverable.This probably means i will get black star for not completing trial..grrr...
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Comments

  • MBN
    MBN Posts: 2,980 Forumite
    Hi,

    I haven't emailed them before (no problems so far - touch wood), but I've read on another forum that the best way to get in touch with them is to select the trial in question from the 'My trials' section, then click on 'Trial Enquiry' on top of the page, write your message, and then click on 'send message'.

    Apologies if you already know this
    'Into every abyss I still bear the blessing of my affirmation' (Friedrich Nietzsche)
  • freebie_junkie
    freebie_junkie Posts: 4,019 Forumite
    ive had it witrh aytown moon too, every time i try to log in it says 'account already in use' even though i only ever use one computer, ive emailed tham so many times to ask why this is and theyve just ignored me, in the meantime ive missed 9 trials!
    :T The best things in life are FREE! :T
  • violetta
    violetta Posts: 2,625 Forumite
    Part of the Furniture 1,000 Posts
    Is there still an orange tick meaning the trial is still pending? Someone on the Ayton Moon sticky on Bob's Free Stuff was saying that a trial product had still not arrived although it was past the date to start the trial, and it was still showing the orange tick, meaning 'trial pending'. They wondered if there was a problem at Ayton Moon's end.

    Violetta :)
    A chicken crossing the road is poultry in motion
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    yeah,thanks both this sounds about right.I have clicked on trial enqiry and that has been returned undeliverable.Sent them another email through a different link.i expect to be told i have not returned the trial on time.If they do I shall tell them to Foxtrot Oscar.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Mine is showing me as a tick for allready taking part in the trial.grr..
    what a waste of time
  • AnnieH
    AnnieH Posts: 8,088 Forumite
    What do you get for testing these products?
  • MBN
    MBN Posts: 2,980 Forumite
    You can also 'make contact' with them through the homepage, after you log in.
    'Into every abyss I still bear the blessing of my affirmation' (Friedrich Nietzsche)
  • MBN
    MBN Posts: 2,980 Forumite
    In most cases, you get to keep the products. Sometimes, you are asked to return them.

    There are cases when they send you gifts for testing the products (never got a gift, so don't know more about this).
    'Into every abyss I still bear the blessing of my affirmation' (Friedrich Nietzsche)
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Looks like all the links are to the same address and its all being returned to me.!!
  • MBN
    MBN Posts: 2,980 Forumite
    I really don't understand why they don't have a phone line for panellists' enquiries...:-(
    'Into every abyss I still bear the blessing of my affirmation' (Friedrich Nietzsche)
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