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This cant be right... ebay case support... asking to send item back to USA!!!

24

Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    did you say the item came via Royal mail special delivery?
    so there must have been a UK supplier/warehouse?
  • arriva
    arriva Posts: 407 Forumite
    neas wrote: »
    Whereas this completed UK TZ-7 listing shows a kettle lead for UK version.

    Is the batt charger in the listing similar to yours? Did you check if yours has a (concealed) cavity where you could plug a cable. I'd say manufactures try to use the same design for the whole range.


    Regarding the firmware/batteries: indeed, you are right, for a tenner!!! I must inform this friend of mine... They must be the new generation batteries because when I checked last time in November the only way was to downgrade the firmware from 1.2 to 1.1 if I remember correctly.
    *_*_* Department of Redundancy Department *_*_*
  • neas
    neas Posts: 3,801 Forumite
    no sealed cavity, its a totally different design for charger. US one is a nicer design if you ask me (if i had a USA plug that is!) the pins simply pop out/into case design meaning you dont need a seperate cable... the charger pops 'onto the wall'. Problem is as others have suggested once you put on two converters its coming a fair bit off wall and will prob fall off (due to lever arm effect)... so i will take recommendation of using sellotape to ensure it stays plugged in.

    The UK version has a socket for cable

    And yes ebayer sent next day from UK address using royal mail... buit this obviously isnt the address ebay is advising to send back to. I feel i've been got by a loophole in a sense. I just wanted a UK charger as its inconvienient to use double converters as someone mentiooned charger will not sit on fall iwth two converters in a foreign country.. and this is what i got camera for.

    My only bonus if i visit a USA charger country i dont need two adaptors lol :P
  • neas
    neas Posts: 3,801 Forumite
    soolin wrote: »
    As the seller is not displaying a UK address it might be worth reporting them to ebay as not complying with the business seller regs.


    How do i do that? surely the person who filled in the case would've realised something fishy with it? listed as brighton but i must send back to USA oO.
  • soolin
    soolin Posts: 74,512 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    neas wrote: »
    How do i do that? surely the person who filled in the case would've realised something fishy with it? listed as brighton but i must send back to USA oO.

    Paypal do not care about ebay regs, it is an ebay requirement that all business sellers show a proper street address somewhere .
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • neas
    neas Posts: 3,801 Forumite
    This is what i got from ebay case:

    The seller will issue you with a full refund when you send the item to the return delivery address with tracking and signature confirmation.You must send the item with tracking and signature confirmation to receive your refund. Learn more






    Return address:
    Pace Am. 21 Holman Blv.
    Hicksville NY 11801
    United States




    Respond with your tracking number by 24 Mar, 2010. When the tracking information shows that the item has been delivered and that the seller has signed for it, we will remind the seller to issue you with a full refund.








    I can only 'respond to case' by closing case or providing tracking number... no way to query the american address oO
  • neas
    neas Posts: 3,801 Forumite
    Its ebay thats given me his US address though... i went througgh ebays 'resolve a problem' functionality not paypals..
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    weird,only businesses there are garages
  • neas
    neas Posts: 3,801 Forumite
    ya... and from his help page it says 'USA orders are shipped from USA';... UK and EUROPE are shipped from UK..

    So why in the hell am i expected to ship back to a USA address... probably if you need to return it in america it will show a UK address lol :P just to put you off.
  • Bowling_4_Gold
    Bowling_4_Gold Posts: 1,771 Forumite
    What model is the battery? Try inputting that into eBay, and seeing if there is a UK charger for it. Often manufacturers will use the same battery over many different models (Sony Ericsson, for example).
    The quickest way to become a millionaire is start off as a billionaire and go into the airline business.
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