AOL silver

-1-

Well each to their own.

Still don't know why there is a price difference the the silver and gold users ?, is it for "Brand new customers only" ? <

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He says while swiping the pen away and into his pocket. :rotfl:

espresso

-1- wrote:

Well each to their own.

Still don't know why there is a price difference the the silver and gold users ?, is it for "Brand new customers only" ? <

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He says while swiping the pen away and into his pocket. :rotfl:

No it's for those who can be bothered to discuss pricing with them i.e. would they rather lose a customer or reduce the payments to a figure that you are happy to pay, as it's getting a more and more competitive market.

leesmithg

-1- wrote:

For me personally i've been with them since 1997 and the problem i did have was 2 weeks with no access, later i found it to be a Line problem which was down to BT not AOL so for me i've had almost 10 years service with no major problems.

I agree, customer service is very poor though.

Nothing wrong with AOL, tip-top-service.

I negociated my contract with them to get it cheaper, good idea 2 months before you contract expires is to haggle.

Customer services I don't use them more than 2 times per year and I only connect to the operators in Eire or Scotland.

AOL is tops!

meandu229

i use aol im a bit of a computer person and everyone says dont use aol but i just dont use the software and i am fine with it although i pay 17.99 a month now for 1mb can i ring them to get it lowered,, i have been with them 12 months

leesmithg

meandu229 wrote:

i use aol im a bit of a computer person and everyone says dont use aol but i just dont use the software and i am fine with it although i pay 17.99 a month now for 1mb can i ring them to get it lowered,, i have been with them 12 months

Yeah phone them and say as your contract is coming to an end you want a better price and faster connection (if the speed is possible of course).

auditbabe

I'm 9months into my contract for gold broadband, last week I received a letter from Sky offering me the same for £17 I rang customer services explained about the letter and asked what could they do to make AOL more interesting. I now have Gold for £19.99 per month and a wireless router. Ask and you will receive once my contact is up I will be expecting an even cheaper service