Madasafish connection problem

patgc

Is anyone else having problems getting connected to MAAF BB this morning. Keep getting ' User name or password invalid@

khoobsort

Hi there!

Madasafish broadband connection is working normal for me.

khoobsort

ec9wrr

Im not having any problems logging on as a Madasafish customer. However, this is on their website today:
Broadband Connection Problems
Created: Jul 22 2006 12:05PM
Updated: Jul 23 2006 11:15AM

Dear Customers,

Some customers may be experiencing problems connecting to our Broadband and Anytime services. Our engineers are currently working to resolve the problem. Please try connecting later. We will update this announcement as soon as we have further information. We apologise for any inconvenience that this may cause.

Kind regards,
Technical Support

patgc

Many thanks for that, will keep trying.

Graham1

It seems to be mostly a DNS issue. If you switch to using other supplier's DNS servers you might be able to work OK. That's what I did when the problem started.

kiwibob

Graham1 wrote:

It seems to be mostly a DNS issue. If you switch to using other supplier's DNS servers you might be able to work OK. That's what I did when the problem started.

How do you do that please? My BB is down, also MFISH emails. I connected via analogue dialup through a different ISP and can't even access Mfish web site

I only joined last week and been fine up to now


thanks

KB

ec9wrr

My MAAF isn't working anymore either...

zorber

yes my madasafish line is down too, been most of the day, cant access their site to find out how long this will take,
There seems to be another thread appearing saying similar problems with bt internet. so it may be a BT issue.
Hate dial up

patgc

Its 6.10pm and still nothing, havnt been able to connect all day.
Cant even access the web site now, this is not good, i'm not a happy person. Having to use Dialup which costs lots.
Graham 1, how do you change DNS server ???

Graham1

kiwibob wrote:

How do you do that please? My BB is down
KB

Well this is what I do, but I must stress that this probably only works if you are already logged in when the problem starts. I'm working fine at the moment but if I logged out I probably wouldn't be able to log-in again until the problem is fixed.

1) Know some alternate DNS servers, e.g. from your dial-up supplier by doing
ipconfig/all when connected via dial-up and looking at the bottom line (DNS servers).

2) If your BB provider DNS servers stop working over-ride the defaults by opening "network and dial-up connections" in the start menu do properties on your connection icon, select "Internet protocol" properties and change the DNS servers in the bottom boxes.

Obviously this only helps for minor problems, not major connectivity problems.

Gambler

I'm finally back on-line, been down all day. Can I claim compensation for this, most inconvenient.