Advice on Chipped windscreen

bex879165

I had a chip out of driver vision which had prob a cm crack either side. auto glass came out and had it repaired in 15 mins. Give them a call.

cyclonebri1

bex879165 wrote: »

I had a chip out of driver vision which had prob a cm crack either side. auto glass came out and had it repaired in 15 mins. Give them a call.

You can't give auto glass or any other repairer a call, you can only go through your insurer or pay topwacks:mad:

Glassman

cyclonebri1 wrote: »

You can't give auto glass or any other repairer a call, you can only go through your insurer or pay topwacks:mad:

Not entirely correct. While it may be true for the likes of Direct Line, Elephant, Tesco and Esure, you can call any repair / replacement company you like.. just as long as they do accept insurance enquiries.

somech

roddydogs wrote: »

A 5p piece is about 18mm, maximum allowed for MOT is 10mm, so if its within "Drivers Vision" a repair is no good.

unless its repaired properly
drivers vision for mot consists of drivers side wiper swept area
thus a chip larger than 10mm would fail the mot unless its repaired properly:)

roddydogs

somech wrote: »

unless its repaired properly
drivers vision for mot consists of drivers side wiper swept area
thus a chip larger than 10mm would fail the mot unless its repaired properly:)

Yes, but a "Repair" dosent make the damage invisible, so it will still fail, wont it?

cyclonebri1

Glassman wrote: »

Not entirely correct. While it may be true for the likes of Direct Line, Elephant, Tesco and Esure, you can call any repair / replacement company you like.. just as long as they do accept insurance enquiries.

Can't see any good reason for doing that though, and risk the insurer not paying as you have not approached them directly. Not saying it would happen but stranger things do.

As I said the missus works for one of the biggies and liases between customer and insurer. The advice they give to anyone approaching directly is to inform there insurer directly as it saves them any hassle if for some reason there is a problem;)

Glassman

cyclonebri1 wrote: »

Can't see any good reason for doing that though...

It's called protecting their interests. Also known as business.

cyclonebri1

Glassman wrote: »

It's called protecting their interests. Also known as business.

But I was looking at it from a customer perspective, and the driver there is to protect yourself;)

Glassman

cyclonebri1 wrote: »

But I was looking at it from a customer perspective, and the driver there is to protect yourself

You're doing what they want...

Where's the freedom of choice?

cyclonebri1

Glassman wrote: »

You're doing what they want...

Where's the freedom of choice?

No not really, but I would inform them 1st, then, if I had a preference, go where I wanted. So I'm with you on that aspect.;)

I have a friend down the road. He runs what is now a 3rd generation bodyshop, he has real issues with the major insurers who almost bully people into using their own repairer, removing the option of a coutesy car if the customer wishes to go elsewhere. He is an authorised repairer and simply supplies his own loan cars to keep in buissiness.