No proof I.D for completion........

BobProperty

He did say Notification Letter. Surely she will get one at least once a year stating her entitlement. Surprised she hasn't got a shotgun license :rotfl:

hechizero

Her solicitor can provide proof of identity. She should have a birth and baptism certificate. Both can be arranged without problems if she does not have them. Birth certificate can be ordered online for around £11 and the baptism certificate through the named church for free. Then she just needs one utility bill to her home address.

lynzpower

Erm not everyone has a baptism certificate- I certainly dont :rotfl:

WestonDave

Solicitor is being correct in the sense that they are supposed to take one form of official photo id, and one proof of address. However there are clearly cases where no photo id exists and the firms MLRO (money laundering reporting officer) will have to take a view.

I've copied this bit from the money laundering guidance on the Law Society website which may be worth quoting back to the solicitor.

3.95 It is not the intention of the ML Regulations 2003 to exclude those who are already at a disadvantage from access to legal advice and financial services. Some disadvantaged clients may not be able to produce detailed evidence of identity (for example, they may not have a passport or driving licence and their name may not appear on utility bills). You might consider accepting as identification evidence a letter or statement from someone in a position of responsibility who knows the client (for example, a solicitor, doctor, minister of religion, teacher, hostel manager, social worker) which tends to show that the client is who he or she says he or she is and, if applicable, to confirm his or her permanent address.

3.96 Evidence of address might include:

correspondence from a relevant government agency, including a benefits payment book or giro cheque;

a tenancy agreement from a local housing association;

a letter from the householder with whom the client is living who is named on a current council tax bill;

a letter from the matron of a nursing or residential care home or the client's care worker;

a letter from a hostel manager confirming temporary residence; or

a letter from the Home Office confirming refugee status and granting permission to work, or a Home Office travel document for refugees.
link to original but lots of scrolling required

Hope that helps

hazeyj

Have you asked the solictor what other form of ID they wil accept ?

dunstonh

Are you looking for evidence of identity or evidence of address? These are two different things and each has it's own requirements.

squibbs25

dunstonh wrote:

Are you looking for evidence of identity or evidence of address? These are two different things and each has it's own requirements.

As far as i am aware, it's some form of photo ID to prove she is who she says she is. The proof of address is in hand ( i think ) but you never can tell.

Dora_the_Explorer_5

What a ridiculous situation. My elderly parents had neither passports nor driving licenses, expired and thrown away. Solicitor accepted utility bills, council tax bills, bank statments. If the solicitor insists on visual proof of who she is, tell him to pay her a visit - it's not likely another 90 year old woman will be impersonating her.

seven-day-weekend

I had exactly the same problem with opening a joint building society account for me and my mother (aged about 92 at the time).

She had never had a passport or driving license, and as she lived in a Residential Home she had no utility bills, only had State Pension so no tax bills.

I got a letter from the Care Manager stating she was a Resident at the home, also a print-out showing her as a resident of the home. Building Society said it wasn't enough. I and the Care Manager argued and banged the table and eventually they rang someone at Head Office, hummed, haa'd and then decided it was enough.

I'm sure a lot of elderly people are in this predicament.

cattie

When I moved to this house & had only an out of date passport as proof of ID, my solicitor finally agreed it would be acceptable seeing as there just wasn't time before completion to arrange for a new one. It wasn't as out of date as your nan's though, about 4yrs for mine.