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Problems with IE on my laptop - virus??

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2

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  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    edited 17 March 2010 at 11:39PM
    Hi

    Just wanted to update and thank you all. I downloaded the superantispyware onto a memory stick and used it on my computer. It found over 300 adware, malware and trojan things! :eek:

    Then I downloaded the McAfee removal tool and followed the instructions to remove that. Then I downloaded Malwarebytes which found 3 trojans, Avast which didn't find anything. I also used Ccleaner.

    I'm hoping it's all ok now and I should be well protected.

    Thanks again for all your help :A

    Gwen
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    I just managed to download Fire Fox :T

    Quick question - Do I still need Hijack This?

    Gwen
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    gwen80 wrote: »
    I just managed to download Fire Fox :T

    Quick question - Do I still need Hijack This?

    Gwen

    No. You can download again if required in future.
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    I never downloaded it the first time. What's it for?
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 March 2010 at 12:21AM
    To enable aliEnRIK to see if any nasties are still lurking.Beter safe than sorry.

    Post the last MALWAREBYTES log for him as well.
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    logo.png Don't forget this for FireFox to make your browsing very safe. Download here or via Tools/Add-ons in FF.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    gwen80 wrote: »
    I just managed to download Fire Fox :T

    Quick question - Do I still need Hijack This?

    Gwen

    It would be a good idea to post the malwarebytes log AND a hijack log
    :idea:
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    Hi

    Here's the Malwarebytes log:

    Malwarebytes' Anti-Malware 1.44
    Database version: 3510
    Windows 5.1.2600 Service Pack 2
    Internet Explorer 8.0.6001.18702

    16/03/2010 22:11:27
    mbam-log-2010-03-16 (22-11-27).txt

    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 154025
    Time elapsed: 42 minute(s), 16 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 2
    Registry Values Infected: 2
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijacker) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\start (Trojan.Zlob) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    Hoping that works ok. I'll do the Hijack This thing next.

    Thanks

    Gwen
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    Hi

    I've just done the Hijack This download and scan and here's the log file:

    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 20:20:29, on 18/03/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Dell\MediaDirect\PCMService.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Google\Update\1.2.183.23\GoogleCrashHandler.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O3 - Toolbar: (no name) - {F2BADA0D-FD61-45EF-A994-64A073FD6613} - (no file)
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
    O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://www.bbc.co.uk
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{FFAD9ED0-39AC-4D1B-BD97-F670C052F94A}: NameServer = 10.203.129.68 10.203.129.68
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Update Service (gupdate1c997a03afffb62) (gupdate1c997a03afffb62) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    O24 - Desktop Component 0: (no name) - http://www.astuteclothing.com/trisport/Race%20Photos_files/Wimbleball%20-%20swim%20exit.jpg

    --
    End of file - 7875 bytes

    Thanks

    Gwen
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    gwen80 wrote: »
    Hi

    Here's the Malwarebytes log:

    Malwarebytes' Anti-Malware 1.44
    Database version: 3510

    Its WAY out of date (Current database version is 3883)
    Please UPDATE and run another scan
    :idea:
This discussion has been closed.
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