unbelievable!!

candygirl

I won an item on 28th june and sent a cheque off for it the next day which was cashed on the 12th july.i rang the seller yesterday to see where my item was and he assured me it was being posted today, as he had lost my address etc.
still waiting for my item today what i got instead was an unpaid item dispute!!i have really good feedback on ebay and dont want it ruining cos of this.i have replied to the dispute and sent it back to him.
what happens next?
I'm absolutely livid!!:mad: :mad:

candygirl

HELP!!! :mad:

Moglex

We can only sympathise.

Unfortunately it's a problem with ebay (and one that isn't actually ebay's fault) - you'll always get the odd complete idiot.

It may be that this is a genuine mistake.

If not, you do have the evidence they cashed the cheque.

mclaren_2

contact the seller and ask why he has put an unpaid item dispute in. Tell him that you sent a cheque, and it was cashed - you have asked the bank for proof of this transaction and what account it was cashed in. With the bank having all this information, his bank account number, it is easy to get more of his details so proof is ok. He might have made a mistake and put the claim against you instead of another person - easy done

candygirl

Moglex wrote:

We can only sympathise.

Unfortunately it's a problem with ebay (and one that isn't actually ebay's fault) - you'll always get the odd complete idiot.

It may be that this is a genuine mistake.

If not, you do have the evidence they cashed the cheque.

I have my bank statement that's all.There's no way its a genuine mistake cos i rang him and spoke to him yesterday and he said he had lost my address!!!!he was meant to be posting the item yesterday!!:mad: :mad:

wigginsmum

I'd ring him again and ask what's going on. What's his feedback like?

lizzie12_2

Hi, Sorry to hear your plight. My advice .......... dont use ebay.

Not being rude here as not used it myself, have read enough on here to deter me.

mclaren_2

lizzie12 wrote:

Hi, Sorry to hear your plight. My advice .......... dont use ebay.

Not being rude here as not used it myself, have read enough on here to deter me.

ditto - i have used ebay fro many a year but i have stopped. i think the fact that there are too much scams and that going on, ebay just dont care now.

candygirl

he has 99% feedback but that still means 223 negs as he sells tons of stuff!!this is the first problem ive had on e bay in over 2 years so i suppose im lucky really!!

bleugh

hiya

it's probably a seller getting confused

if you're a total braindead like me when you sell items, and forget everything, you use selling manager to tick off who's paid and what you've shipped

now, if you tick a box and ebay doesn't store the setting correctly, a 'paid' item can remain in the awaiting payment section

the seller being a numpty (as I am) doesn't associate names, etc, and thinks you havent paid and sends a reminder
...............now, if checkout hasnt been completed by the buyer, then the address doesn't show in the selling manager window, meaning you think he's forgotten the address

the buyer responds to the non paying and that jogs the memory, and the item is apologetically posted

...........
please, just email the seller, he's probably goofed, I did when I ended 40 items on the same day last week

wigginsmum

If he's doing that many transactions, chances are he's mixed you up with someone else. Send him a message or ring him.