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  • mimi1234
    mimi1234 Posts: 7,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Re: MAXFACTOR MONEY BACK GUARANTEE.

    I called them and they took my details and told me someone would get back to me, and that was like a whole week ago.

    Should I call them back or something?

    PS. The Bake In The Box cake was lovely. It did not rise that well, but it tasted great. Try it.
  • Dormouse
    Dormouse Posts: 5,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    smid29 wrote: »
    Found a new Taste Guarantee today on boxes of Jordan's new "3 in one" cereal (found on the strawberries variety in Sainsbury's, price £2.48). Look for the blue 'Great Taste or your Money Back' square at the top right hand corner of the box.
    Found this today at Tesco - it's half price at the moment at £1.24 (not that it matters when you're claiming it back).

    It's quite disappointing as they're asking for a stamped self-addressed envelope, and it doesn't look like they'll refund postage, so it'll cost us two stamps. :mad:

    I hate promotions like this where they're obviously making it as hard as possible for people to claim. (It's ran by one of our friends at Hemel Hempstead. :rolleyes:) I think I'll complain to Jordan's directly - this sort of thing really annoys me. :mad:
  • benedictadams
    benedictadams Posts: 931 Forumite
    Part of the Furniture 500 Posts Combo Breaker Debt-free and Proud!
    is there a maximum limit on the amount they would refund

    would be tempted to buy at Sainsburys rather than Tesco just to spite them at the two stamps (why should we allow them to get the cheapest money back)
    Debt of £6300 cleared in 5 years, now ZERO
  • Dormouse
    Dormouse Posts: 5,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    is there a maximum limit on the amount they would refund

    would be tempted to buy at Sainsburys rather than Tesco just to spite them at the two stamps (why should we allow them to get the cheapest money back)
    Yeah, I was kicking myself at having bought it from Tesco :o.

    The maximum is £2.48, which is Sainsbury's price (and Tesco's normal price - don't know when it starts though - could wait until then as I've got another address I could use).
  • carray
    carray Posts: 794 Forumite
    Hovis bread found in tesco yesterday.
  • Loz
    Loz Posts: 1,707 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Promotion currently at Elizabeth Arden counters on Intervene cream and lotion worth £39 each. If you're not satisfied, return the product to place of purchase within a month for a full refund.
  • I have never clained any money back from products I did not like so I am quite new to this.

    I would like to try the new Hovis bread or the new 3 in 1 Jordans cereals. What do you tell the manufacturers when claiming you money back? Surely they do not taste bad... so could you give any ideas, please?


    Thank you! :rotfl:
  • Dormouse
    Dormouse Posts: 5,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have never clained any money back from products I did not like so I am quite new to this.

    I would like to try the new Hovis bread or the new 3 in 1 Jordans cereals. What do you tell the manufacturers when claiming you money back? Surely they do not taste bad... so could you give any ideas, please?
    Hiya, and welcome :)

    I can always think of something negative to say :o (hmm, what does that say about me :rotfl: ). I wouldn't just say that the product tastes bad (unless it really does!), but there's always something that could be improved. The bread could be too salty/not salty enough, the slices too thin/too thick, the cereal too sweet/not sweet enough, or too crunchy/not crunchy enough, the bits of cereal too big/too small, there's too much/too little of an ingredient - take your pick - the possibilities are endless. :D

    The point is, we're all different, and tastes differ and all that, so the manufacturers will expect a variety of responses.
  • jo_b_2
    jo_b_2 Posts: 7,122 Forumite
    1,000 Posts Combo Breaker
    I have never clained any money back from products I did not like so I am quite new to this.

    I would like to try the new Hovis bread or the new 3 in 1 Jordans cereals. What do you tell the manufacturers when claiming you money back? Surely they do not taste bad... so could you give any ideas, please?


    Thank you! :rotfl:

    If you are really struggling, you can generally find something that you dislike about the packaging. With things like bread and cereal, you can comment on the freshness of the product. The bread, for example, might lose it's 'fresh' taste quite quickly. ;)

    The most important thing is not actually what you say about the product, just that you follow the T&C to the letter. Always double-check whether you are asked to write 'more than' so many words or 'less than' and check if you need to include any tokens etc. The companies involved will send applications back if you don't follow the instructions to the letter! :o
  • liz545
    liz545 Posts: 1,726 Forumite
    I got my cheque from Supercook today, which isn't bad as I only sent it off a fortnight ago. In comparison, I'm still waiting for my money from Comfort and Dolcelatte!
    2015 comp wins - £370.25
    Recent wins: gym class, baby stuff
    Thanks to everyone who posts freebies and comps! :j
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