Fellow Black Donkey bankers...I need your help

homersimpson_3

They wouldn't tell me when they posted them...

i don't understand this- why not? why can't they tell you? what are they playing at?

My suspisions were already raised, cos I have never heard of a blanket request for ID, and if that was required from the FSA, we'd know about it...and if it was that common, why didn't the man I spoke to know about it?

totally agree with you. when you log into account on website there is something called bank secure- basically they are introducing series of intiatives over next few months to prevent fraud and make banking more secure. could this be reason? if so why the secrecy- why just not tell people what is happening?

Ali-OK

homersimpson wrote:

Please explain- don't understand. are you saying lloyds tsb account details will be seen on my credit report? or they do credit check when you apply for account?

On Experian, there is a pop up window advising that Lloyds TSB have decided to share information with the CRAs and that if you are a Lloyds TSB current account holder then this will soon be showing up on your credit report, including the Overdraft limit and how much of it you are using.

I don't know if this is because Lloyds haven't previously given the information or if it's because I've had an account since before credit reports took off (late 80's).

If you apply for a current account, you get credit checked anyway - that's the norm. HTH

amosworks

I opened a black donkey account as my bank charges parachute account, a basic cash account. I opened it with a passport and haven't heard anything related to your letter?

homersimpson_3

is it worth one of us phoning tsb or should we leave well alone? don't want to open up a can of worms etc

laurajayne

I suppose my point is, that I've been lied to, as they've said that everyone has had a letter and has to prove their identity, when you all plainly haven't :rolleyes: - and I haven't had their supposed letter...

Think I might be writing a letter, as it's rather worrying

ZTD

laurajayne wrote:

Think I might be writing a letter, as it's rather worrying

"Dear Black Donkey. You're talking out of your asss. Love and kisses..."

Ali-OK

It is worrying. Can you phone again laurajayne and ask to be put through to you branch? They should be in a much better position to help.

If I get chance to pop out of work tomoz, I'll ask in my branch as I've got a cheque to go in anyway (no depositpoint at the ickle one here). A neighbour works there and is honest about the cr!p bits of Lloyds!

laurajayne

I'm going to call the branch in the morning, and see if I can get a real answer out of someone...got told off by OH for getting to stressed about things like these...it's the principle of the thing though!

The CSA offered to put me through to the branch this afternoon, and then was suprised when I said what good would that do? It's SUNDAY AFTERNOON! :rolleyes:

It'd be interesting to hear what they say Ali......

LX

Ali-OK

From the horses mouth mwahhhhh (or other end if you prefer )

Branch staff here are not aware of any letters going out to all customers regarding taking in ID. However, she did advise that it is normal practice to ask customers to produce their ID if the banks records aren't up to date when an application is made for another product. This translates into a few boxes don't have ticks in them on the system

Did you get the same answer laurajayne?

skintchick

I didn't have a letter either, and I've been with em for years.

BTW I LIKE donkeys.