Mystery shopping thread xiii ** please don't mention client names on here **

MollyEliza

Hollypear wrote: »

BT Molly. The problem with BT Yahoo mail is you get hundreds of spam in between genuine emails. On my desktop it gets put into the spam filter.

You can filter your email in Yahoo. PM me if you want me to send crib notes on how to do it.

TractorGirl327

Hollypear wrote: »

Thanks TG. You are an absolute star.
:A:A:A

You're email-able again, are you?!!!

Don't thank me - hubby told me what to tell you, LOL!!!

Hollypear

TractorGirl327 wrote: »

You're email-able again, are you?!!!

Don't thank me - hubby told me what to tell you, LOL!!!

Tried that TG but it said when my email settings SMTP and POP3 settings which are 110 and 25 as on my outlook express are not encrypted so you do it at your own risk. Can you check with hubby. Tell him his bill will be put in the monthly draw and if he comes up lucky he will get his fee.
:rotfl:

I am off out to get a burger wink wink, going to be a flash git and taking my netbook with me. Then doing a GAP mobie shop so I will try out their dongle.

Is it just me but that word dongle looks rude to me. Fancy saying to a fella "Do you have a dongle"

pinkprincess39

Blinkin TNS! Got email saying job was automatically deallocated as I had not set the date. IT WOULDNT LET ME!!!!! its on the new sassie system and would not allow a date to be set until 20th march!!! I clicked the confirmation link in the email I got sent but it still was cancelled. Ive emailed them so lets hope they contact me tomorrow!

clippy_girl

pinkprincess39 wrote: »

Blinkin TNS! Got email saying job was automatically deallocated as I had not set the date. IT WOULDNT LET ME!!!!! its on the new sassie system and would not allow a date to be set until 20th march!!! I clicked the confirmation link in the email I got sent but it still was cancelled. Ive emailed them so lets hope they contact me tomorrow!

i find sassie is used very differently with different companies, i am used to always entering the date on bare and i tried to do it with tern but like what you have said about tns, it wouldn't let me enter a date until it was the first shop date.

what infuriates me about tns is that they dont email me to say the reporting link is available but then they email to complain and threaten to take it off me of i have not clicked it. if they emailed me when it was avaiolable then i would do it that day and there would be no need for the bollocking email! :mad:

nearlyheadlessian

clippy_girl wrote: »

i find sassie is used very differently with different companies, i am used to always entering the date on bare and i tried to do it with tern but like what you have said about tns, it wouldn't let me enter a date until it was the first shop date.

what infuriates me about tns is that they dont email me to say the reporting link is available but then they email to complain and threaten to take it off me of i have not clicked it. if they emailed me when it was avaiolable then i would do it that day and there would be no need for the bollocking email! :mad:

It is frustrating, although it's not total pot luck - it does say on each job page when the workpack will be available.

squidgeum

nearlyheadlessian wrote: »

It is frustrating, although it's not total pot luck - it does say on each job page when the workpack will be available.

On a lot of them it doesn't give a date, it just says mid march for instance, which doesn't help really.

multipleincs

Hello All,
Does anyone know perchance if Retail Active and Mystery Outsource are linked or are 1 and the same.
Or do they simply use the same prophet system.

Yesterday I logged into my RAct and then clicked on a link to Mout and could not log back into RAct as I had changed my password on Mout which seemed to have affected my RAct account??? Strange.

TractorGirl327

clippy_girl wrote: »

what infuriates me about tns is that they dont email me to say the reporting link is available but then they email to complain and threaten to take it off me of i have not clicked it. if they emailed me when it was avaiolable then i would do it that day and there would be no need for the bollocking email! :mad:

Exactly!

They always used to email to say the link was there, didn't they, and I used to do it immediately.

I don't have time to check all my TNS jobs every day to see if the link is there and then they have the audacity to send a stroppy, almost rude email if you don't click on the link within a nano-second of them putting it up.

I did email them to comment abo9ut this, and ask if they could revert to sending the email when the link is there, and guess what ...... no reply!!!

TractorGirl327

multipleincs wrote: »

Hello All,
Does anyone know perchance if Retail Active and Mystery Outsource are linked or are 1 and the same.
Or do they simply use the same prophet system.

Yesterday I logged into my RAct and then clicked on a link to Mout and could not log back into RAct as I had changed my password on Mout which seemed to have affected my RAct account??? Strange.

The latter.

I've found that too, and also with some of my Sassie accounts .. I log into one, go to the next (which has same username and password) and I'm already in!