Egg Success!

mutton_2

Wow - I'm totally amazed at how straight forwards this was. I sent Egg an SAR request last month, and followed that up with an initial request for a refund due to misselling. I was expecting to be knocked back at the first attempt, but just two days after posting, they resonded with both a 'we are looking into your complaint' letter and a 'we have arranged to refund you ~£3500' letter. :rotfl:

Totally gobsmacked about how hassle free it was.

Thanks Martin!

di3004

mutton wrote: »

Wow - I'm totally amazed at how straight forwards this was. I sent Egg an SAR request last month, and followed that up with an initial request for a refund due to misselling. I was expecting to be knocked back at the first attempt, but just two days after posting, they resonded with both a 'we are looking into your complaint' letter and a 'we have arranged to refund you ~£3500' letter. :rotfl:

Totally gobsmacked about how hassle free it was.

Thanks Martin!

Absolutely fantastic :T:T:j:j
Well done to you and Congratulations.:beer:

se4

Congratulations!!!

Can i ask what address you wrote to as i've sent a SAR twice now and have had no response?

Thanks

sharpdeath

Amazing! Congratulations!

robbedofmymoney

mutton wrote: »

Wow - I'm totally amazed at how straight forwards this was. I sent Egg an SAR request last month, and followed that up with an initial request for a refund due to misselling. I was expecting to be knocked back at the first attempt, but just two days after posting, they resonded with both a 'we are looking into your complaint' letter and a 'we have arranged to refund you ~£3500' letter. :rotfl:

Totally gobsmacked about how hassle free it was.

Thanks Martin!

nice one, and a quick response too

:beer::beer::beer:

rachmac_2

well done!!!

Wickedkitten

mutton wrote: »

Wow - I'm totally amazed at how straight forwards this was. I sent Egg an SAR request last month, and followed that up with an initial request for a refund due to misselling. I was expecting to be knocked back at the first attempt, but just two days after posting, they resonded with both a 'we are looking into your complaint' letter and a 'we have arranged to refund you ~£3500' letter. :rotfl:

Totally gobsmacked about how hassle free it was.

Thanks Martin!

which address did you use?

unspec

se4 wrote: »

Congratulations!!!

Can i ask what address you wrote to as i've sent a SAR twice now and have had no response?

Thanks

I'm in the same boat, 2 letters but no response. If someone could post the address they used that would be seriously appreciated.

Thanks

leeagt

Well done you :beer::j:beer:

fraybob

I too sent the PPI letter to Egg. Posted on the 8th of Feb reply dated the 15th Feb saying they were refunding £946.14. Pretty good for ten minutes work!

Thanks Martin!

Address I sent the letter to:
Egg Banking Ltd,
Citigroup Centre,
Canada Square,
London
E14 5LB

The reply came from:
Customer Relations Office
Egg
Riverside Road
Pride Road
Derby
DE99 3GG

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