Help please, sold an ipod but because it made a noise they want money back

Lindsay100

Well it's been 24 hours nearly since I emailed and no response. I get the feeling I won't hear from them again (hopefully).

Thanks everyone for your suggestions.

bleugh

yeslek wrote:

^
but the item was with the buyer for a week before they reported a fault, meaning they received the item in full working condition but since has been in their hands a fault has occurred
so...
the item was sold in full working condition.

thats's kind of correct

reehsetin

Kimberley wrote:

If i were you and you don't intend to give a refund, take any money out of your paypal account to leave nothing in it because otherwise paypal will freeze your account and give them their money back. Don't trust Paypal :rolleyes:

if theres no money in your paypal account ive been told if you have a bank account connected they just take it out of your bank account and charge you for the privalige

kit

reehsetin wrote:

if theres no money in your paypal account ive been told if you have a bank account connected they just take it out of your bank account and charge you for the privalige

They cant just take the money back out your bank account; however they will send you to a debt collector and take you to court to get the money back from you.

They hassle and hassle and hassle until you pay it back! Trust me, I know!

bleugh

kit wrote:

They cant just take the money back out your bank account; however they will send you to a debt collector and take you to court to get the money back from you.

They hassle and hassle and hassle until you pay it back! Trust me, I know!

you'll find that they do if theres an account of any form linked

you need to then tell your bank that it was an unauthorised direct debit or transaction

CAT-THE-FIFTH

I don't get it??

If the buyer has the receipt why can't they go back to Apple and get it repaired??

After all they can say it was a present!

manhattan

CAT-THE-FIFTH wrote:

I don't get it??

If the buyer has the receipt why can't they go back to Apple and get it repaired??

After all they can say it was a present!

yep,
if the buyer does have the receipt all they need to do is give apple a call,explain the problem with the ipod,then apple will decide what they will do.

what normally happens is apple will send out a replacement to the buyer,then it is upto the buyer to contact apples delivery contractors to send the faulty item back to them at apples cost.

job done