Travel Claim - is this legal ?

BASI

So I hurt my knee and GP says I can't go on holiday.
I make a claim on my travel insurance and find out that :-
1) They won't progress my claim without a medical certificate
2) I had to pay (£30) to my GP for him to fill out their medical certificate form.
3) They won't reimburse me the £30 charge even though the medical certificate form was their requirement.
4) And without which they wouldn't progress my claim.....
Seems sheer blackmail to me :mad:

Anyone know if this is legal/illegal ?

gordikin

100% legal!

Anihilator

BASI wrote: »

So I hurt my knee and GP says I can't go on holiday.
I make a claim on my travel insurance and find out that :-
1) They won't progress my claim without a medical certificate
2) I had to pay (£30) to my GP for him to fill out their medical certificate form.
3) They won't reimburse me the £30 charge even though the medical certificate form was their requirement.
4) And without which they wouldn't progress my claim.....
Seems sheer blackmail to me :mad:

Anyone know if this is legal/illegal ?

Of course it is.
How else would they know that you were genuinely injured?
Anyone could call and claim they were too ill to go on holiday otherwise.

BASI

Point is - why do I have to pay for it ?

dmg24

It must be a pretty severe knee injury to prevent you from going on holiday!

KILL_BILL

was there a clause within the conditions of the policy that they would charge the £30 rather than accepting a certificate from your own doctors surgery

if not then dispute it as they are relying on a clause which you did not know about when taking out the policy

gordikin

BASI wrote: »

Point is - why do I have to pay for it ?

Because YOU have to provide proof of why YOU can't travel...who do you think should pay?

BASI

Hmmm... interesting replies but it just doesn't sit right with me somehow.
I still feel if they want the info then they can pay for it.
Or, say I refuse to pay, it'll result in no certificate and so bye bye to my rightful claim.
Got me over a barrel....I mean, I'd have given the info for free !

Colliefrog

Would you rather lose the amount your holiday cost or £30? I know what I'd do

BASI

From a financial point I hear what you say but....
I have travel insurance, I make a claim, the insurance company adds futher costs to my claim for which they'll not reimburse me - why am I being punished ?

KeithP

BASI wrote: »

- why am I being punished ?

I wouldn't say "punished".

I imagine you agreed to supply proof or evidence. You cannot get insurance otherwise.

You are just being asked to fulfill your part of the agreement.
Its a shame doctors charge £30 for this type of thing, maybe £5 would be more in line with their costs, but that's the world today.