Computer keeps crashing - keep getting dreaded "Blue Screen"

supersaver09

Hi all,
i'm getting fed up with my computer crashing & seeing that dreaded Blue screen (accompanied by the clicking noise).
I've had this problem for a while but lately it's been getting worse (3-4 times a day).

It can happen at anytime, but normally it happens when i'm burning a Dvd or CD or whilst browsing photo's or auctions on Ebay.

Not quite sure what the cause is though. Any idea's?

-TangleFoot-

Which operating system are you using?

supersaver09

-TangleFoot- wrote: »

Which operating system are you using?

Hi,.......Windows XP Pro.

Lil306

supersaver09 wrote: »

Hi all,
i'm getting fed up with my computer crashing & seeing that dreaded Blue screen (accompanied by the clicking noise).
I've had this problem for a while but lately it's been getting worse (3-4 times a day).

It can happen at anytime, but normally it happens when i'm burning a Dvd or CD or whilst browsing photo's or auctions on Ebay.

Not quite sure what the cause is though. Any idea's?

Clicking noise nomally suggests a faulty hard disk, but it could also be a driver problem

I'd suggest turning on the debug facility by right clicking my computer. System > error reporting

Untick "automatically restart" on failure and make sure write debug report is setup

If you say it's burning DVD / Browsing internet could be a bad driver, but clicking noise is normally hard drive

You could disconnect all hardware (except for hdd with O/S) and use onboard VGA, to make sure if it's that causing your issues

-TangleFoot-

Can you open the Event Viewer to look at the System logs?

glosman555

Try WhoCrashed from here http://www.resplendence.com/downloads

supersaver09

-TangleFoot- wrote: »

Can you open the Event Viewer to look at the System logs?

Yes, i've gone into Event viewer and there are five different log types:

Anti-virus, Application, Internet Exp, Security & System.

What am i looking for?

-TangleFoot-

Look under System for errors (white cross in a red circle) with the word Disk in the Source column.

supersaver09

-TangleFoot- wrote: »

Look under System for errors (white cross in a red circle) with the word Disk in the Source column.

There are quite a few white crosses.........but within the "Service Control Manager" column and a few in the "System Error" column.

There are Yellow warning Triangles within a couple of the Disk/Source columns though (if that means anything).

-TangleFoot-

Give one of these a whirl. I suggest HD Tune, because that's the only one I've used before.

Lil306

supersaver09 wrote: »

There are quite a few white crosses.........but within the "Service Control Manager" column and a few in the "System Error" column.

There are Yellow warning Triangles within a couple of the Disk/Source columns though (if that means anything).

Sounds more like your HDD is failing

I'd consider backing up now before you go any further