Pinning down the source of credit card fraud

frivolous_fay

3rd card compromised. Dixons, National Express (a prime fraud indicator apparently) and a clothes shop in London. Running further scans on my PC. Ringing the bank and getting our debit cards cancelled.

Sigh

Alias_Omega

Might be time to get all cards out, and get them all changed.

I had my credit card details stolen a few years back, i put them into a rogue site which i then noticed.

I insisted that the long 16 digit number was changed too on the 2 credit card accounts, not just a re-issue of a card.

Might be worth withdrawing some cash from the ATM before cancelling all the cards, but best to start afresh and go from there...

(I had £2075 stole from me a few years ago, so i had to run with this as i could not tell what info was taken from my wallet, and it was a few months later as you never change your PIN code)

frivolous_fay

Have transferred a small amount of cash to a (trusted) friend, and cancelled the cards - the bank understands the situation and I hope will deal with it as a fraud risk. But at least the account will run normally, all being well, and they tell me the cards absolutely can't be used anymore.

We haven't found any malware yet so we're working on the rather dubious theory that someone went through our wallets while we were in India.

Alias_Omega

Fay,

The reality is that i can take a copy of your card within 2-3 secs of it being in my hands, i can take a picture of both sides with a digital camera and move away.

Then at a later date, i have all the details i need to process an online order.

I guess you carry your driving license in your purse too.?

That would give, place of birth, date of birth, address etc..

frivolous_fay

Alias_Omega wrote: »

Fay,

The reality is that i can take a copy of your card within 2-3 secs of it being in my hands, i can take a picture of both sides with a digital camera and move away.

Then at a later date, i have all the details i need to process an online order.

Agreed... we're just a bit confused about how someone had the opportunity to do this on 3 cards.

Alias_Omega wrote: »

I guess you carry your driving license in your purse too.?

I don't get to say this very often... but I'm glad to be a non-driver!

frivolous_fay

We received a sales receipt in the post for Dixons, with one of the fraudulent transactions on it, (Dell laptop and Nikon camera) and a delivery address.
Egg's fraud dept. don't work at the weekend, and the police will only take instruction from Egg. Meh.

So this means the fraudsters have our address as well.

fiddiwebb

frivolous_fay wrote: »

We received a sales receipt in the post for Dixons, with one of the fraudulent transactions on it, (Dell laptop and Nikon camera) and a delivery address.
Egg's fraud dept. don't work at the weekend, and the police will only take instruction from Egg. Meh.

So this means the fraudsters have our address as well.

There's no one there at all at the weekend!!!

At least you have a delivery address to go on now, can you gleam any info about that?

frivolous_fay

fiddiwebb wrote: »

There's no one there at all at the weekend!!!

At least you have a delivery address to go on now, can you gleam any info about that?

Ah, managed to speak to Egg yesterday so I think it's just the fraud dept. not there, that's what I was told.

The delivery address: it's in London, it's a flat, and the person's name looks fake
What's the betting the flat has a sign on the door saying 'please leave parcels downstairs with [insert dodgy shop name here]'

frivolous_fay

A cursory google suggests the postcode is wrong / fake too.
Edit: found the correct postcode.
<http://maps.google.co.uk/maps?f=q&source=s_q&hl=en&geocode=&q=se17+3pf&sll=51.513016,-0.076904&sspn=0.077132,0.175953&ie=UTF8&hq=&hnear=London+SE17+3PF,+United+Kingdom&ll=51.482557,-0.105413&spn=0.001206,0.002749&t=h&z=19>

fiddiwebb

Did the police give you a crime number or will they only act when egg fraud dept (who dont work at the weekend!) contact them?