Pinning down the source of credit card fraud

fiddiwebb

frivolous_fay wrote: »

The only PC that both cards have been used on is my O/H's. Just setting up some scans on it now.

My home PC is on the same network so I'm not ruling it out - but primary target is his.

Log files shortly on a new thread!

(No, we don't use any dodgy shopping sites btw)

What AV are you using?

Might be a good idea to use Malwarebytes as well, download from....

http://www.filehippo.com/download_malwarebytes_anti_malware/

Download the latest version and when downloaded and opened please update it first before scanning.
When you have finished post the log file in the new thread so we can see what is happening.

Also check any memory sticks that you may have used between computers.

frivolous_fay

Sorry, I meant to mention - it's Avast.
I have posted a log.

JustPassingBy

frivolous_fay wrote: »

Bum! 2nd credit card compromised.

Flights again?

JustPassingBy

Debt_Free_Chick wrote: »

Separate point, but related ..... do make sure you have a very strong VBV password (indeed, all passwords). Mixture of lower case, upper case and numbers (other characters such as ! if allowable).

Why make it difficult? A 16 character memorable password all in lower case is very strong.

frivolous_fay

JustPassingBy wrote: »

Flights again?

Jewellery.

Hermann

fiddiwebb wrote: »

If that is the case then I would think its your computer that is the problem, presume that you have used the 2nd card online as well?

If so which computer or have you used the 2nd card on both (work & home)

Or perhaps rogue staff at the bank.

closed

Lists of CC details are for sale on the net, it may be nothing to do with your pc or purchases.

frivolous_fay

We haven't turned up any malware yet, so current favourite theory is that the cards may have been cloned in one of the two hotels we stayed in in India.

I'm sure it's possible to buy CC details online - but two of our cards hit within the space of a week - what are the chances of that happening and it not being connected?

Re: rogue staff at the bank theory - two different credit card issuers.

Debt_Free_Chick

JustPassingBy wrote: »

Why make it difficult?

That's precisely what you want. The easier it is to remember, the easier it is to guess

A 16 character memorable password all in lower case is very strong.

If it's just words, it's easier to guess. A word, or two, is easier to guess than, say, one 8-letter word interspersed with numbers and symbols.

Google strong password

JustPassingBy

Debt_Free_Chick wrote: »

That's precisely what you want. The easier it is to remember, the easier it is to guess

I don't think you mean that. "Superheterodyne" is a memorable word for me. Which hardly makes it easier to guess than "memorabilia".

A word, or two, is easier to guess than, . . . . . .

How long do you reckon it would take to guess "hazeleyeddragon"?

Google strong password

I have. A long time ago. And came to the conclusion that "curvedchairlegs" was easier to remember than "&Xi!Fg$t" and sufficiently strong as a password.