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Upset about rude message from restaurant

13

Comments

  • Go somewhere else, no big deal.
  • pandora205
    pandora205 Posts: 2,939 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 7 February 2010 at 11:34AM
    If it's a restaurant worth going to there will be a phone number elsewhere on the web (in case OP does want to speak to someone directly). If not, avoid!

    Edit: I meant to check the number. Any restaurant worth visiting answers their phone.
    somewhere between Heaven and Woolworth's
  • jdturk
    jdturk Posts: 1,636 Forumite
    UK2010 wrote: »
    The op doesn't have to answer to anyone! If you don't like the set up then go somewhere else!

    Even if the service was rubbish the decent thing to do is to let them know you won't be attending the booking, its not a massive thing to do is it really. We obviously disagree on this and thats fine
    Always ask ACAS
  • jdturk
    jdturk Posts: 1,636 Forumite
    UK2010 wrote: »
    The karma of a not calling a resurtrant back that isn't interested in your booking?

    to me though that is bad karma to the restaurant and thus in the world something will come back on myself. I believe that by letting the restaurant know you won't be going it will either make them look at their actions or it won't and if it won't hopefully Karma will point them in the right direction
    Always ask ACAS
  • iamana1ias
    iamana1ias Posts: 3,777 Forumite
    Don't the Jamie Oliver restaurants have minimum numbers for bookings, otherwise you have to chance your luck?
    I was born too late, into a world that doesn't care
    Oh I wish I was a punk rocker with flowers in my hair
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Id book somewhere else, they dont seem like they are worthy of your custom
  • UK2010
    UK2010 Posts: 373 Forumite
    edited 7 February 2010 at 12:55PM
    jdturk wrote: »
    Even if the service was rubbish the decent thing to do is to let them know you won't be attending the booking, its not a massive thing to do is it really. We obviously disagree on this and thats fine

    But there isn't a booking to cancel because they've declined it due to the size. They've said phone back or it won't happen. So they're going to cancel it anyway if she doesn't get back to them!

    No karma problem there lol!
  • jdturk wrote: »
    Even if the service was rubbish the decent thing to do is to let them know you won't be attending the booking, its not a massive thing to do is it really. We obviously disagree on this and thats fine

    My wife took the time to give some negative feedback to an expensive restaurant I'd taken my family to, and they invited me & her back for an evening 'on the house', which would have cost almost £200. So in general, giving feedback can be a money saving exercise!
  • Norant
    Norant Posts: 435 Forumite
    Chloepad1 wrote: »
    Evening ladies and gentlemen.
    I would just like some advice about what I should do. I have a birthday at the end of March and to celebrate had decided to book a table at quite a nice restaurant for myself and 6 family members. I did an online reservation last weekend and the restaurant called to confirm last Sunday and promised they would enter the booking into their diary.
    I got home from work earlier this evening and hadn't checked my phone all afternoon, I had a missed call and this really rude offhand voicemail from a member of their staff insisting that to confirm the table booking for definite I would need a higher number of people and asked that I call her immediately to confirm. I have tried ringing repeatedly over the last two hours to try and speak to this lady, the phone just rings out and is never answered, there is no e-mail address on their website.
    I am really quite upset that they left such a rude, hostile sounding voicemail apparently saying that my booking wasn't good enough for them to accept and am really hacked off that I can't even get through on the phone to demand to speak to her manager and complain about being spoken to in such a way. I am not inclined to eat in a restaurant that would treat its prospective clients like this. I am not really keen on spending ages trying to phone this place and having someone be nasty to me again.

    I would not have bothered to call back.

    Most restaurants would welcome bookings of as many or as little people as possible,a table for two aswell as a table for six,ten,or even larger groups.I find it absolutely incredulous that they would turn away a booking for that amount of people.

    I would not have called them back,well maybe i would just to tell them to stuff there food im going elsewhere.
    Forum spellcheckers are the pitts.
  • Bogof_Babe
    Bogof_Babe Posts: 10,803 Forumite
    Hmm.. rude message, phone not answered.

    Wonder if they've got the receivers knocking on the door.
    :D I haven't bogged off yet, and I ain't no babe :D

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