Upset about rude message from restaurant

Chloepad1

Evening ladies and gentlemen.
I would just like some advice about what I should do. I have a birthday at the end of March and to celebrate had decided to book a table at quite a nice restaurant for myself and 6 family members. I did an online reservation last weekend and the restaurant called to confirm last Sunday and promised they would enter the booking into their diary.
I got home from work earlier this evening and hadn't checked my phone all afternoon, I had a missed call and this really rude offhand voicemail from a member of their staff insisting that to confirm the table booking for definite I would need a higher number of people and asked that I call her immediately to confirm. I have tried ringing repeatedly over the last two hours to try and speak to this lady, the phone just rings out and is never answered, there is no e-mail address on their website.
I am really quite upset that they left such a rude, hostile sounding voicemail apparently saying that my booking wasn't good enough for them to accept and am really hacked off that I can't even get through on the phone to demand to speak to her manager and complain about being spoken to in such a way. I am not inclined to eat in a restaurant that would treat its prospective clients like this. I am not really keen on spending ages trying to phone this place and having someone be nasty to me again.

gordikin

Just book somewhere else...it's only a restaurant reservation and not worth getting worked up over!

Garetha

I agree they don't sound like a place to deal with.
Cancel and check out one of the deals on this site! http://www.moneysavingexpert.com/deals/cheap-restaurant-deals

dmg24

Chloepad1 wrote: »

I am not inclined to eat in a restaurant that would treat its prospective clients like this.

So why even bother calling them back?

dmg24

Garetha wrote: »

I agree they don't sound like a place to deal with.
Cancel and check out one of the deals on this site! http://www.moneysavingexpert.com/deals/cheap-restaurant-deals

From what the OP has described, I doubt they will be looking to eat in some chain restaurant!

jdturk

dmg24 wrote: »

So why even bother calling them back?

decency...

Garetha

dmg24 wrote: »

From what the OP has described, I doubt they will be looking to eat in some chain restaurant!

Food is food!
This is money saving!
Expensive restaurant does not always equal 'good food' (or good service as the op discovered!)

dmg24

jdturk wrote: »

decency...

The restaurant did not show the OP decency/ respect, yet you would expect them to go out of their way to be 'decent' towards the restaurant?

dmg24

Garetha wrote: »

Food is food!
This is money saving!
Expensive restaurant does not always equal 'good food' (or good service as the op discovered!)

Nice sentiment, but 'special occasion' and 'Pizza Hut' are phrases that should not be used in the same sentence!

jdturk

dmg24 wrote: »

The restaurant did not show the OP decency/ respect, yet you would expect them to go out of their way to be 'decent' towards the restaurant?

Yes, two wrongs don't make a right and all that, Karma as well

Garetha

dmg24 wrote: »

Nice sentiment, but 'special occasion' and 'Pizza Hut' are phrases that should not be used in the same sentence!

There are other money saving restaurants.
Surely 'special occasion' is more to do with the company than the price of the meal.
It's the same argument that says the more expensive the gift the greater the thought behind it.