Ebay- anyone else had this problem?

patman99

Personnaly, if I sell anything with a serial number (or imei number for moniles), I photograph it. If the buyer then tries an 'item broken, can I have a refund', I ask them to return said item and I will refund them the cost of the item plus their return postage costs. If the item doesn't match the one I sent-out, I contact both paypal and the Police, because as far as I know, fraud is still a crime.

geordie_joe

soolin wrote: »

Goodness you get cross when the rules don't seem to agree with your view of things.

No, I get cross when someone says something that is clearly wrong.

You said "Whilst ebooks may be allowed on other auction sites they are not actually allowed to be sold on ebay"

This is not true, they are allowed to be sold on ebay. They are not allowed to be delivered digitally.

I expect anyone who is going to make a statement about a rule, then quote the rule, to make sure his/her statement is actually true.

geordie_joe

patman99 wrote: »

Personnaly, if I sell anything with a serial number (or imei number for moniles), I photograph it. If the buyer then tries an 'item broken, can I have a refund', I ask them to return said item and I will refund them the cost of the item plus their return postage costs. If the item doesn't match the one I sent-out, I contact both paypal and the Police, because as far as I know, fraud is still a crime.

Then paypal and the police tell you that proof you took a photograph is not proof you sent the item.

Anybody with even just one brain cell can take a photo of a mobile phone then post a banana to the buyer.

Mr.Mulla

knowloads wrote: »

Happening to me right now, sent a mobile phone to a London address, the buyer waited a month and has now said it never arrived. Posted normal letter post so no proof. Told tem to B off, value £60, rather peel my eyes off with a spud peeler,

No proof? Every time you send an item, you should always have proof of shipping. It is for your protection anyway.

flexrider

geordie_joe wrote: »

That's complete b*llocks! Do a search for "ebook" on ebay and you'll get around 4,250 results.




Digitally delivered and electronically transferred files are not allowed. But stick those files on a CD, DVD, USB stick etc. and you can sell them on ebay.

It's digital delivery that is banned, not digital files.

cheers geordie! like i said soolin, i asked paypal the same questions you throught i was talking tosh about, so please do your research next time.

cyberbob

geordie_joe wrote: »

That's complete b*llocks! Do a search for "ebook" on ebay and you'll get around 4,250 results.

Digitally delivered and electronically transferred files are not allowed. But stick those files on a CD, DVD, USB stick etc. and you can sell them on ebay.

It's digital delivery that is banned, not digital files.

But you'll be breaking copyright. So still banned by ebay. Just because there's listings doesn't mean they are within the rules

cyberbob

Mr.Mulla wrote: »

No proof? Every time you send an item, you should always have proof of shipping. It is for your protection anyway.

You need proof of delivery for paypal. 99% of problems with paypal are because people are too lazy to look at the Terms and conditions and the throw their toys out of the pram when they lose money

TurkishDelight

knowloads wrote: »

Happening to me right now, sent a mobile phone to a London address, the buyer waited a month and has now said it never arrived. Posted normal letter post so no proof. Told tem to B off, value £60, rather peel my eyes off with a spud peeler,

Because things never go missing in the post, obviously.

Royal mail don't have an office to deal with lost items, and have never sacked a postie for nicking the mail.

bigpound

If you keep a picture of the serial number of the product you will be able to tell whether you get the same one back or not. And if you don't, take a picture of the broken products serial number you received and report it to eBay.

geordie_joe

TurkishDelight wrote: »

Royal mail don't have an office to deal with lost items, and have never sacked a postie for nicking the mail.

Have you read this?

http://www.dailymail.co.uk/news/article-1198023/One-postman-sacked-stealing-mail-EVERY-DAY.html