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E: 23/05 mcvities dunk or not win gadgets (code needed)

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  • dazzle21
    dazzle21 Posts: 1,962 Forumite
    My Friend won two prizes but she sent her first one more than like a 3 weeks ago and sent her second prize beginning of this week. Today she received an e-mail for her first prize that she cannot claim it because she has changed her address to exceed the daily entries. WTH? Are they doing this because she won twice? How come anyone can change their address to play more than daily limit then send address proof?

    I have had this with Jaffa, and it's made me really annoyed!! They are supposedly looking into it at the moment, make sure your friend phones them!
    August: £149/£150

    Sept: £200
  • dazzle21 wrote: »
    I have had this with Jaffa, and it's made me really annoyed!! They are supposedly looking into it at the moment, make sure your friend phones them!

    Thanks dazzle. Yes she made a call and talked with one of the lady and gave all information. I don't know why they doing this to most of them.
  • I emailed Mcvities last week about my DSi not arriving and not heard anything back yet. Think I will give them a call in a bit.
  • Clutterfree
    Clutterfree Posts: 3,679 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    I won an E Reader on the last weekend.
    Has anyone received their prize from that time please?
    I sent it Special Del so I know they have received it but I've had no communication from them.
    :(
    :heart: Ageing is a privilege not everyone gets.
  • merdoom
    merdoom Posts: 815 Forumite
    OH still hasn't heard back from them after they took his details on the 28th May and said they would look into it.
    Told him he should just phone again but he hates using the phone, and his view is 'they said they would look into it so i am sure they will eventually'.
    Think he may be waiting forever on this one..........
    seems really bad customer service to me, and i would personally complain, but its his prize so up to him i guess!
  • kimmy393
    kimmy393 Posts: 5,472 Forumite
    Still waiting on te Ebook prize here too, so please update if antone get theirs, lady said a week ago it was going to be despatched!!!
    2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT

    Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
    Total:2010: £10,531, 2011:£11,075
  • Runnerduck
    Runnerduck Posts: 3,146 Forumite
    I won, I won, I won! I've been Money Tipped!
    I emailed Mcvities last week about my DSi not arriving and not heard anything back yet. Think I will give them a call in a bit.

    hi, when did you win your dsi, i won one on the 13th of may, and the tracking shows it was signed for on the 14th but i havent recieved anything yet just wondering if others have been waiting this long, thanks. RD :)
  • kimmy393
    kimmy393 Posts: 5,472 Forumite
    edited 16 June 2010 at 12:07AM
    has anyone called them this week, I was going to leave it till end of week. I know someone got their ipod on saturday, but has anyone had a Ebook or DSi this week or last week... as I know they are sent out in batches.
    2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT

    Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
    Total:2010: £10,531, 2011:£11,075
  • blackmidnight
    blackmidnight Posts: 13,296 Forumite
    Part of the Furniture Combo Breaker
    waiting for a dsi and e-reader from 12th and 14th May but not heard anything. i posted them off within that week.. Maybe they are waiting for all the claims to come in before posting out that last batch?
    2008: £783.12 - 2009: £6,401.15 - 2010: £4,230.61 - 2011: £8720 - 2012: £2,041.89
    2013: £134.96
  • Runnerduck wrote: »
    hi, when did you win your dsi, i won one on the 13th of may, and the tracking shows it was signed for on the 14th but i havent recieved anything yet just wondering if others have been waiting this long, thanks. RD :)

    I won my DSi on the 6th May and sent my wrapper special delivery, it was signed for on the 16th May and I have received nothing. I emailed and they said they hadn't received my claim and that I hadn't won (I have the wem, a screenshot and tracking number for my wrapper, it was signed for by Justina which is the same person who signed for my ereader and I got that ok).

    I called and was told they'd get back to me but nothing. Have emailed again asking for update and nothing. Not sure what to do now.
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