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What do you think of Talk Talk
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hyposmurf
Posts: 575 Forumite
in Phones & TV
Do you think they offer a great service or a poor one?Im considering becoming a customer but would like some feedback and Im sure others would first to.
As a customer what is your overall impression of Talk Talk 44 votes
Very Good service
9%
4 votes
Good service
15%
7 votes
Poor service
2%
1 vote
Very Poor service
72%
32 votes
0
Comments
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hyposmurf wrote:Do you think they offer a great service or a poor one?Im considering becoming a customer but would like some feedback and Im sure others would first to.
Is their not enough feed back on this site already.
http://forums.moneysavingexpert.com/showthread.html?t=223837
http://forums.moneysavingexpert.com/showthread.html?t=222776
http://forums.moneysavingexpert.com/showthread.html?t=217446
http://forums.moneysavingexpert.com/showthread.html?t=216782PF.0 -
I was hoping to get a clearer picture by way of a poll, rather than having to troll through countless posts with differing views.Thanks all the same.0
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Is this for their CPS service or their Line Rental and call service?
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when it works it works well but there customer service is cr@p .if you are not a customer yet ,I wouldnt go there . Because off a billing error my elderly parents now get £5 credit every month . I didnt bother telling TT they had made a b@lls off the bills for months before this0
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Edinburghlass wrote:Is this for their CPS service or their Line Rental and call service?
All areas included as a general service0 -
I have BT line with calls via TT, been with them for just over a year, saving at least £10 per month and no problems so far. I am not taking the risk with the BB yet as I need to be sure my internet works for business as I work from home.0
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without a doubt the worst company i have ever dealt with in my entire life. utterly useless.0
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I have been using TalkTalk since November without any problems whatsoever. I have contacted customer services several times and have found them helpful.
However, they have hust increased prices and it seems as if weekend calls are no longer free on the basicpackage. As I am an agent for another company now which is cheaper I will be switching to them soon.
Regards
David0 -
For existing customers of TalkTalk Talk1 package the w/end calls are still free for up to 70 minutes. The biggest change for existing customers is the time limit on TalkTalk to TalkTalk customers is now 70 minutes instead of 3 hours0
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davidw wrote:However, they have hust increased prices and it seems as if weekend calls are no longer free on the basicpackage.
In other words, they hope to recoup some of the money they are losing on the so-called "free" broadband and hopefully convince those on existing tariffs and, more importingly, those thinking of signing-up to TT to take their broadband offer instead.
Pretty much standard business practice really I suppose!0
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