Bank Charges Reclaiming Guide discussion

sharon666

mista_mason wrote: »

thank you sharon666, il take your advice and keep you posted

you are so welcome, good luck

michaels

Sorry - didn't make the question clear. The loan company charged a late payment fee of £45 for making the payment late manually rather than by DD - could this be reclaimed by someone in hardship?

natweststaffmember wrote: »

Yes they can be on bank accounts but hardship does not apply on its own right for hardship claims but may form the basis for a hardship claim on the current account.

esmerellda

michaels wrote: »

Sorry - didn't make the question clear. The loan company charged a late payment fee of £45 for making the payment late manually rather than by DD - could this be reclaimed by someone in hardship?

Micheals - late payment fees on loans work in the same way as credit card late payment fees - they are penalties for a breach of contract, and as such must be proportionate to the actual cost to the company for dealing with your breach. You can ask them for a refund or to demonstrate their costs (they'll go for the refund). However if its just the one late payment charge you could just ask them nicely to consider refunding it as you paid by an alternative method very quicky. For info the bank charges the loan company about 13p for a DD return.

mysticmeg

I have decided to have a go at claiming my bank charges after years of financial hardship, greatly contributed to by these charges,,they amount to around £5000...what I would like to know is, if when claiming can I add the £28 fee charged every month for going over O/D as well as the origional £35 charge?
Thanx in anticipation

kellyanne

mysticmeg wrote: »

I have decided to have a go at claiming my bank charges after years of financial hardship, greatly contributed to by these charges,,they amount to around £5000...what I would like to know is, if when claiming can I add the £28 fee charged every month for going over O/D as well as the origional £35 charge?
Thanx in anticipation

Yes - all of the charges imposed by the bank, including the ones for exceeding your overdraft, returned direct debits and cheques etc...

esmerellda

Not the monthly overdraft fee.

chipbeck

Think it may be difficult to use this approach with Lloyds as their new charging system is more expensive now than it was before they changed the terms and conditions.

I obviously haven't been through the old and new T&C's with a fine tooth comb I'm simply comparing the amounts they have charged me.

chants1981

chipbeck wrote: »

Think it may be difficult to use this approach with Lloyds as their new charging system is more expensive now than it was before they changed the terms and conditions.

I obviously haven't been through the old and new T&C's with a fine tooth comb I'm simply comparing the amounts they have charged me.

:j How far are you with your claim? I dont see any1 on this thread that has put a claim in with Lloyds?;)

chipbeck

chants1981 wrote: »

:j How far are you with your claim? I dont see any1 on this thread that has put a claim in with Lloyds?;)

Not even bothered trying as Lloyds appear to be the worst. I have an overdraft of nearly 5k so I'm in no position to argue. Even though a conservative estimate is that at least 60% of this overdraft is made up of charges. You have to understand that with lloyds new terms if you !!!! up you will get hammered. As I mentioned on another thread I haven't had charges for a couple of years but last month they bounced a DD and couldn't pay two SO's. Result was £329 in charges. Reason I have been trying to keep on their good side is that 2 years ago I amassed over £1200 in charges in one month.
My own fault because the funds weren't available. Quite a few people on here will tell you that if you step out of line then the banks should and will punish you. Fair comment.

The point I am trying to make is that Lloyds new terms came into effect long before any court rulings. My charges have been applied entirely against the new Terms. How any person could see the level of charges Lloyds are now in a position to charge as being reasonable is, not in touch with reality.

Natalie6999

I am regularly charged by my bank & regularly get payments declined ie direct debits.

I am a sole breadwinner as my husband is disabled & unable to work, I only work a few hours due to caring for him, the rest of our money is benefits & tax credits. I have been relying on credit cards but this has grown out of hand, if I could just get my bank charges refunded then I could sort out our finances & sleep at night.

Is there any chance that we could claim under hardship, I tried a few years ago but they said that we were too well off to be in hardship.