Reasons I’ll never fly Ryanair again

malkie76

inflationbusting wrote: »

If you're disabled in a wheelchair and visit Harrods, you probably could get someone to push you round, get stuff of the high shelves. If you visit Netto or Aldi, you're not going to get any help, you're going to have to bring your own, ie. no frills.

I'm glad someone else grasps the points being raised here, without the need to resort to name calling rather than discussion

voiceofreason

Usually

Jakkals wrote: »

And for other Knights of the Ryanair Table -- yes I did fly Ryanair. Yes, recently (January 2010).

Sir.

I'm no "Ryanair Knight", or whatever - as I've said, I don't like the company and choose not to fly with them wherever possible.

But credit where due, they do offer a low-cost (have you done the comparison, as I suggested, with a full-service airline's prices?) service and they do give you the details regarding costs, charges etc as you go along with the booking.

The reason I choose not to fly with them is that the company, in my experience, is stacked from top to bottom, lowliest flight attendant to CEO O'Leary himself, with some of the biggest ars*holes ever, who look for profit and revenue streams at the expense, in my opinion, of safety.

That is all.

I know they're not the best company to fly with - but credit where due, eh?

lfc321

Never

inflationbusting wrote: »

If you're disabled in a wheelchair and visit Harrods, you probably could get someone to push you round, get stuff of the high shelves. If you visit Netto or Aldi, you're not going to get any help, you're going to have to bring your own, ie. no frills.

We're getting off topic now, but just to come in on this:

You may find that is the case, but the legal obligations of Harrods, Netto and Aldi under the DDA are exactly the same. There are some exceptions to the requirement to make 'reasonable adjustments'. Being a low-cost supermarket (or a low cost airline) is not one of those exceptions.

_Andy_

I guess we were due another Ryanair troll thread. zzzzzzzzzzzzzzzzzzzzzzzz

Jakkals

malkie76 wrote: »

Everything you are grumbling about is in plain english on their website - you pay for the services you want, and don't get charged for things you don't need. The model clearly works, but isn't to everyone's taste - if you are desperate for a free cup of water on a 1hour flight then book with a full service carrier.

If you are popping somewhere for a weekend with a single carry on, and a sandwich from Pret, then LCC are for you.

You not only pay for services you want, you pay to make the payment whether you want to or not.

Also, it seems you read only the first part of my original post.Why don't you check the flight time to Tenerife -- you'll find it's 4 1/2 hours and, given the time you need to get to the gate and prior to that clear security, you're talking about 6 hours. My generation didn't have water bottles to carry everywhere and didn't suffer severe dehydration as a result, but is it too much to ask an airline to cut it's profit on bottled water to, say, 300% from about 1000%? I expect to pay for luxury options like a drink of water, but rather dislike being fleeced.

Jakkals

inflationbusting wrote: »

I believe there is a job for the OP at the Times! In fact you left out a few things:

*Thanks for the link! Much more succinct and comprehensive than my post.

Kudos for using a foreign credit card, they missed out that in the construction of 'most unrealistic passenger type to compare fares'.

*Sorry, that happens to be my credit card, not one I conjured up to lose money with Ryanair. An airline that can't handle a FOREIGN credit card; and I can't even make a sarcastic Little Britain comment since the robbers are Irish.

I'd point out these inaccuracies:

- The £5 online check-in fee has not been charged on any 'headline' promotional fare - ie - £1/2/5. If you flew to Dublin on a £5 deal, this would not have been charged.

*Try it. I got a £9.99 fare when I tried to get the £5 special, plus the checkin price plus the admin charge for a total of £ 19.99

- The insurance defaults to 'Please select your country of residence', and has done for a while.
- Insurance can be cancelled - there is a 14-day cooling off policy. Are you saying Ryanair doesn't offer this? You would have thought the OFT might have pulled them up on this instead of just merely passing comment.

*I told it as I experienced it -- a "customer service" man said, "no refund, that's our policy."

- Email addresses: appears to be one here:
This post smacks of being a bit out of date, with only a few choice bits of data brought in. Which begs the question, why not post it last year instead of now?

*Hard to have known it would happen nearly a year before it happened

Or more to the point, are you Willie/Stelios in disguise?

*Nope. Denial isn't just the name of a river in Africa, I guess

Altarf

lfc321 wrote: »

My real problem, though, is with the wheelchair levy

I assume that you are aware that BAA (as the airport authority at Stansted) were found by the courts to be equally to blame in that fiasco - http://www.out-law.com/page-5181

PolishBigSpender

Jakkals wrote: »

Also, it seems you read only the first part of my original post.Why don't you check the flight time to Tenerife -- you'll find it's 4 1/2 hours and, given the time you need to get to the gate and prior to that clear security, you're talking about 6 hours. My generation didn't have water bottles to carry everywhere and didn't suffer severe dehydration as a result, but is it too much to ask an airline to cut it's profit on bottled water to, say, 300% from about 1000%? I expect to pay for luxury options like a drink of water, but rather dislike being fleeced.

It's a free market. If you want regulated air travel back, feel free - I'm sure BA would be quite happy to have you paying 300 pounds return on their London-Dublin route.

You're not being 'fleeced' - Ryanair are offering you the opportunity to buy water at price x. If you don't like it, don't buy it!

lfc321

Never

Altarf wrote: »

I assume that you are aware that BAA (as the airport authority at Stansted) were found by the courts to be equally to blame in that fiasco - http://www.out-law.com/page-5181

I am indeed fully aware of the facts of the case. As you'll see if you read my post above, it is Ryanair's response to losing the case (the explicit wheelchair levy) which I was objecting to. That did not involve BAA.

Bengt

Usually

And now from someone who has flown several times with Ryanair together with a disabled family member....
If you just disregard the breakdown of taxes and fees (which is inaccurate anyway) you might notice that Ryanair is actually not a bad airline for people travelling with wheel chairs. It is one of the few (I do not know of any other, but I do know several "full service" which do not) that allows a paasenger with assistance needs run through the online booking and get a confirmed booking without calling a call center.
Once you get to the airport you are lifted on by a truck with a bridge (except for a few aiports like Lübeck and Berlin). Seats are reserved for you and your company, usually in the front. I have not had a single bad experience with Ryanair and I have flown with them several times.