Reasons I’ll never fly Ryanair again

malkie76

It costs extra money to take a bag in the hold - so charge the passengers who want to take baggage.
It costs extra money to take a wheelchair in the hold - so charge the passengers who want to take a wheelchair.

Is that discrimination or equality ?

Disabled people: lazy sods who don’t fancy the long walk.

You haven't understood the point he was making.

mystic_trev

Yes

Jackarse wrote: »

Just for fun I just tried to book a bargain £5 flight from London to Dublin. By the time I got to the payment section, the total round trip cost for one passenger, on the cheapest flights listed was £69.98.

Perhaps you'd be better off posting this on a I hate Ryanair website, either that or find another hobby!? Many of us have been using Ryanair for years (in my case 23 years) without complaint. We have liked their 1p flights, and would never have flown to so many destinations without them.

Jakkals

HeidiHi123 wrote: »

OK.

It costs more than £1 to fly you from London to Dublin (or whereever). You know that, I know that, Ryanair knows that.

So why do expect that you will or should pay only £1. (or £5 or whatever magical sum is on offer today).

Ryanair need to make a profit. They have to, to keep those planes in the air. They're not a funded charity. So, yes, if you're going to get bargain bucket seats for £1/£5/£10 or whatever, you're going to have to fork out in other areas for other services. Yes, expect to pay £3 for a cup of tea!

Unless, of course, you really do expect Ryanair to fly you from one place to another, at a loss, out of the goodness of their own heart!

Wake up and smell (the £3) coffee!!

Too much to expect the truth about what you'll pay -- not for coffee, but for paying for your ticket and getting on the plane? With all these masochiststic consumers it's no wonder nothing gets done about rip-offs.

malkie76

Can you explain where the 'truth' is hidden from you on the 'confirm payment' page on their website ? If you don't like the bottom line then choose another airline.

If you genuinely want to fly to Ireland for £1, then wait for their special sale days when check-in fees are waived and you use one of the fee-free methods of payment. If you want anything more then be prepared for the services you want.

Personally I've never had the opportunity to fly Ryanair (due to my proximity to an EasyJet main hub), but would have no issue booking with them.

Jakkals

HeidiHi123 wrote: »

OK.

It costs more than £1 to fly you from London to Dublin (or whereever). You know that, I know that, Ryanair knows that.

So why do expect that you will or should pay only £1. (or £5 or whatever magical sum is on offer today).

Ryanair need to make a profit. They have to, to keep those planes in the air. They're not a funded charity. So, yes, if you're going to get bargain bucket seats for £1/£5/£10 or whatever, you're going to have to fork out in other areas for other services. Yes, expect to pay £3 for a cup of tea!

Unless, of course, you really do expect Ryanair to fly you from one place to another, at a loss, out of the goodness of their own heart!

Wake up and smell (the £3) coffee!!

Silly me! I know it's a come-on, so why would I expect them to tell me up front what a flight would actually cost? And, silly silly me, why would I expect them to refund the cost of insurance I didn't want to buy? And silliest me of all, why would I object to a 6% overcharge on my credit card? That's what makes it possible for clever people to fly at low cost. And fancy wanting to drink affordable water after going through security. Clever people just dehydrate and get on with it, comforted by the 15 quid wardrobe they can buy by being smart enough to manage without any checked-in luggage.

And for other Knights of the Ryanair Table -- yes I did fly Ryanair. Yes, recently (January 2010). Yes, they refused a refund on insurance. No, the cost of insurance is not hidden but it's easy to think they're asking for country of residence for reasons unconnected with insurance. And thanks for the info on the I hate Ryanair website -- silly me, I thought the one I posted on was to do with consumer rights and protection, not the Ryanair Knights (or is it Robber Barons?).

whatmichaelsays

Yes

Jakkals wrote: »

I thought the one I posted on was to do with consumer rights and protection, not the Ryanair Knights (or is it Robber Barons?).

It is a consumer rights website.

Unfortunately, "consumer rights" doesn't not amount to "I want to do everything I want my way and to hell with anybody else".

Michael O'Leary makes it very simple. If you want to do business with him, you do it on his terms, not yours. It is the attitude that he has used (to excellent effect) with the world's two largest airline manufacturers and some of the biggest airports in Europe. What makes you think that one person trying to book a trip to Dublin is going to succeed where those have failed?

I've used Ryanair and they have never let me down. That's not something that could be said for the "full service" airlines.

lfc321

Never

malkie76 wrote: »

It costs extra money to take a bag in the hold - so charge the passengers who want to take baggage.
It costs extra money to take a wheelchair in the hold - so charge the passengers who want to take a wheelchair.

Is that discrimination or equality ?



You haven't understood the point he was making.

I'm not interested in debating this with you - as I said, this is my opinion and I'm not asking you or anyone else to share it. But since you've taken the trouble to reply I'll just say this:

1. You haven't understood the Ross v Ryanair case at all. It was about getting from check-in to the plane, not what goes in the hold.
2. While we're at it, it IS discrminatory to charge disabled people more than non-disabled people for reason of their disability. People who need a wheelchair don't "want to take a wheelchair" for the fun of it, they need to take one. But anyway, this isn't what the case was about.
3. I have understood the point that he was making. It is the nasty implication/undertone that I object to.

malkie76

Jakkals - could you give some straight answers to the simple questions put to you?

lfc321 - 1) I understand the case perfectly well, I was making a slightly different, but perfectly valid point. Alternatively I could have asked; if it costs extra money to get assistance through the airport and to the plane, the cost should be passed on to those who use it, not those who don't.

2) If people want to take heavy items with them it is perfectly fair to pass the costs on to them. No one is forcing them to travel, or even travel on RyanAir. Your 'i don't want to debate it' comment is concession that you know you are in the wrong.

If someone was told they couldn't travel because they were disabled then that would be discrimination. Being asked to cover your own costs is no different to the guy with four suitcases.

3) if you did understand the point being made, why did you make an irrevevant response in reply?

MarkBargain

malkie76 wrote: »

if it costs extra money to get assistance through the airport and to the plane, the cost should be passed on to those who use it, not those who don't

But people don't choose to be disabled do they? Are you saying disabled people should be charged more for bus fares, for going to football and everything else in life? What sort of society would that be?!

malkie76

People choose to travel. I'm not saying anything specific other than people should be prepared to pay their own way in life.

I realise what I'm saying is unsympathetic, however the point I'm raising is that specialist attention costs money, and in a business model where every cost matters then the costs are passed onto those who use them.

Why should people who don't need services pay for those who do? If I don't check luggage, why should I be charged for the passengers who do?