please help pc wont load up

aliEnRIK

Goto DEVICE MANAGER and uninstall the graphics driver

Reboot and see if that works then

Also let us know if there are any 'yellow exclamation' marks next to any devices

crystal9

hi ive gone to control panel and then sytems and into device manager but cant see graphics driver?? and also cant see any yellow exclamation' marks

enigma52

normally they are classed as display adaptors

crystal9

thank you enigma i found the right 1 i think lets hope it is

crystal9

nope still had to press f8 to start shall i do a highjack this again?

aliEnRIK

Ideally I need a complete list of all the 'start up items'

Download CCLEANER
http://www.ccleaner.com/download/builds/downloading-slim
Run the CLEANER scan (UNTICK 'cookies')
Then run the REGISTRY scan (Backup the registry when it asks)
Goto TOOLS and STARTUP

Its not a nice way of doing it but I really need you to type out all the information on all the startup items (Or could could post pics if you know how to)

aliEnRIK

Also ~

When you try to boot normally how far does it get? Is the 'windows flag' page loading or does it not get anywhere?

crystal9

yes i get the windows flag come up then it goes blank screen, sorry not sure how to put pictures up if its easy i might be able to

crystal9

ok i did run the REGISTRY scan but it never asked me to back it up its just come back with a long list and everything is ticked and asks fix selected issues?

aliEnRIK

With the information on screen visible you can press the 'print screen' button

Then open 'paint' (Built in windows program) and PASTE the picture to there
Then you can SAVE the picture as a .jpg image

Then you need to goto a 'hosting 'site (Photobucket for example)
Upload the image there

On this forum you can click the 'insert image' icon and use the url of the image

for example ~


I 'inserted' the url ~
http://billmullins.files.wordpress.com/2009/02/ccleaner2.jpg