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Item not arrived seller being abusive

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Comments

  • JamieT1977
    JamieT1977 Posts: 174 Forumite
    emweaver wrote: »
    Hopefully shes lieing then. Some of the buyers have shops so she could be contacting them. Its really stressing me out

    Remind her (politely) that her messages to you are being saved and constitute harassment under Harassment Act 1997,
    In the meantime inform ebay she is harassing you, either via e-mail or phone. If they fail to satisfy you then take it further.
    Regarding the item she has no case for protection, it's all in your favour.
  • emweaver
    emweaver Posts: 8,419 Forumite
    ok what i bought was a giftcard so would cost and weigh same as a letter. on the phone to paypal atm they arent interested in the sellers threats, harassment or even the fact they sent me a letter. so when the recorded is attempted theyll basically side with the seller.
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • emweaver
    emweaver Posts: 8,419 Forumite
    also the 7 day postage timescale is for ebay and not paypal
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    emweaver wrote: »
    also the 7 day postage timescale is for ebay and not paypal

    Its for anything bought on ebay via paypal so if she sends it later than 7 days after the auction/BIN she is not covered by paypal seller protection. So she will lose the dispute
    Paypal wrote:
    Post the item within seven days of receiving payment
    https://www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOnEbay.htm

    You should be covered but you may have to remind paypal of this
  • soolin
    soolin Posts: 75,001 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    cyberbob wrote: »
    Its for anything bought on ebay via paypal so if she sends it later than 7 days after the auction/BIN she is not covered by paypal seller protection. So she will lose the dispute


    https://www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOnEbay.htm

    You should be covered but you may have to remind paypal of this

    In my opinion you have to remind paypal of everything.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • thistledome
    thistledome Posts: 1,566 Forumite
    emweaver wrote: »
    what i bought is a light item so again the posage weight wont come into it and how do paypal know what the postage weight is? all shes provided them with is tracking information

    I've come a bit late to this thread, but if the item doesn't feel like the greeting card then don't open it and send the thing still sealed to Paypal (if it gets that far), and give them your permission to open it.
    Love the animals: God has given them the rudiments of thought and joy untroubled. Do not trouble their joy, don't harrass them, don't deprive them of their happiness.
  • emweaver
    emweaver Posts: 8,419 Forumite
    well 2 days and ebay havent got back to me about my reports of her abuse and havent removed the feedback even though it says im a thief with a positive rating! they did however send me a message to say ive been reported for sending abusive messages via ebay!!!

    on the positive side paypal have issued my refund
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • emweaver
    emweaver Posts: 8,419 Forumite
    I am very fed up now. Before I twigged who their bf id was and blocked him, he managed to bid on several of my items and won one didnt pay etc. Well ebay have now suspended me for shill bidding with that username! Yet its clear it is her shill bidding with him as the only feedback hes got is from her. I am getting very fed up with ebay they never listen
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
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