Tesco another annoying christmas saver scheme

truthman007

2 years ago i joined Christmas saver scheme, i don't know why i joined. 2008 Christmas they send some vouchers i used that one without any problem. Then i thought it's not worth waiting for a year to collect all the points, then called customer service to cancel my Christmas save, but i was told i need to write a letter, bloody hell who will do that. I asked them, no i dont want to do that, they said there is a only way i can do.

I applied for a new card not using the old one.

Is this fair way of treating customer, To me this is complete !!!!!!!!. I dont know about you guys.

mountainofdebt

Sounds like you are cutting your nose off to spite your face - would take 5 minutes to write a letter.

Storck

And it has taken you over a year to come on here and complain about it.

You must have a lot of spare time on your hand.

omen666

Storck wrote: »

And it has taken you over a year to come on here and complain about it.

You must have a lot of spare time on your hand.

not enough to write a letter it seems

gordikin

OP. I'm sure you said on another of your whinging threads you were not going to be using Tesco again...so what's your problem?

I_know_my_ABC_and_my_CMYK

Does anyone else find this thread rather confusing?

truthman007

omen666 wrote: »

not enough to write a letter it seems

True why i need to write a letter, did i write a letter before i join. When i try to cancel it should be the same. This is the way just keep the money at their bank for long time. Most of the people would not bother to write a letter.

One of the bad practise by TESCO against customer.

ses6jwg

truthman007 wrote: »

True why i need to write a letter, did i write a letter before i join. When i try to cancel it should be the same. This is the way just keep the money at their bank for long time. Most of the people would not bother to write a letter.

One of the bad practise by TESCO against customer.

Take your business elsewhere then.

truthman007

ses6jwg wrote: »

Take your business elsewhere then.

True, Nowadays i'm doing my purchase elsewhere. TESCO not care of customers why do we care about TESCO.

solodanceparty

In the same amount of time it took you to write this complaint, you could have written a letter 10 times over. The only problem here is you. Tesco isn't losing out on anything by losing you as a customer, you're the worst type.

truthman007

solodanceparty wrote: »

In the same amount of time it took you to write this complaint, you could have written a letter 10 times over. The only problem here is you. Tesco isn't losing out on anything by losing you as a customer, you're the worst type.

Ofcourse i could have done, what about others who are having same problem as me, here i'm not talking about for myself only. Just sharing my experience so others can take it from my experience what to do next time when they have a catching christmas saver from TESCO.

It's common problem how TESCO misuse their customer.