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Barclays Bank

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Comments

  • hicskis
    hicskis Posts: 185 Forumite
    Better still - seek the advices of a legal professional or visit the Citizens Advice Bureaux
    Disclaimer - Info about the law is designed to help users safely cope with their own legal needs. But legal info is not the same as legal advice -- the application of law to an individual's specific circumstances. Although I go to great lengths to make sure my info is accurate and useful - please seek the advise of a lawyer before you act..
  • The organisation is Citizen's Advice Bureau......no kisses at the end unless you are French ;)
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • jamming
    jamming Posts: 28 Forumite
    Will get in touch with C A B.
  • oscar52
    oscar52 Posts: 2,272 Forumite
    The organisation is Citizen's Advice Bureau......no kisses at the end unless you are French ;)

    Actually, bureau is singular, bureaux is plural. Even so you are correct as CAB is one organisation.
    No Longer works for MBNA as of August 2010 - redundancy money will be nice though.

    Proud to be a Friend of Niddy.
    no idea what my nerdnumber is - i am now officially nerd 229, no idea on my debt free date
  • Went to the police again today officer still off sick may not return back to work, case will be allocated to another officer. i told the office that since reporting the incident to the police I have not heard from them, I was informed they have been in contact with the bank as they are the victim. Contact will be made with me by the police near the end of the investigation.

    I contacted the Ombudsman to lodge another complaint as my debit card was taken by the machine Saturday 13th Feb 10, apparently the bank can do so but have tof wait 8 weeks until they have investigated, if I am unhappy then Ombudsman will take up the case.

    I am next of kin on my mothers account which Barclays has also closed. I spoke with the fraud team today was unable to help as the case is now out of their hands and I should have received notification by now about the closure of my account, which I HAVE NOT.

    Any information as to what I can do? I am totally lost going to the bank tomorrow, as I have returned items to take back to the hire shop, how will I get kmy deposit back with no card?

    Very depressed.
  • hicskis
    hicskis Posts: 185 Forumite
    If you have not already done so get a new bank account so you can move on with your life. This other stuff will sort itself out - but it will take time.

    In so far as your mother is concerned - she should have received notice not you. It's not common practice for the banks to go around closing peoples accounts without telling them.
    Disclaimer - Info about the law is designed to help users safely cope with their own legal needs. But legal info is not the same as legal advice -- the application of law to an individual's specific circumstances. Although I go to great lengths to make sure my info is accurate and useful - please seek the advise of a lawyer before you act..
  • jamming
    jamming Posts: 28 Forumite
    Letter written to CE John Varley of Barclays who has written back apologising for the difficulties I have experienced. I will undertake a throrough review of thecircumstances you outline and expect to contact you again within two weeks. Todate I have made three phone calls and only had one response.

    Ombudsmans is now on the case had to send all relevant paperwork by 23rd March.
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