Problem with eBuyer.com

mazza111

macman wrote: »

So if I am, please explain how?

Custardly is right, you are sooooooo wrong.

Each step of a special delivery is tracked. EVERY step.

Recorded is sent through normal mail system, the only difference is that it's signed for on delivery

macman

But the end result is surely the same (though of course slower). If the PO lose it, they have to compensate you. As long as the value is covered by the insured amount, you are OK.
If you are saying that a lower percentage of SD's than RD's get lost, that might be so, but a rather different argument.

custardy

macman wrote: »

Special Delivery is exactly the same as Recorded Delivery in terms of security,(no RD travels with all other mail,SD is seperate and tracked) except it offers a next day timed service. Recorded Delivery works at the same speed as normal 1st or 2nd class post.
The insured value on RD is lower, but you can increase this by paying a bit extra.(no its £39)
Pointless to use SD for something you just want signing for, RD does the same job.(the item in question is worth £80 so SD is very to the point)

macman wrote: »

So if I am, please explain how?

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skare44

Problem solved, they've finally received it and are processing my return, Thanks all for taking the time to reply ... Cheers

CHR15

skare44 wrote: »

Problem solved, they've finally received it and are processing my return, Thanks all for taking the time to reply ... Cheers

Shall we take bets on it being returned to you with "No fault found"??

maxtweenie

macman wrote: »

But the end result is surely the same (though of course slower). If the PO lose it, they have to compensate you. As long as the value is covered by the insured amount, you are OK.
If you are saying that a lower percentage of SD's than RD's get lost, that might be so, but a rather different argument.

I don't like to publicly admit this, but I've worked for The Post Office for 30 years, and spent a good few years of that serving on the counter and managing Post Office Counters. The others are right about the difference between Signed For (Recorded Delivery) and Guaranteed (Special Delivery.) Anything that goes recorded travels with the ordinary mail and apart from when it gets signed for, there is virtually no other way of tracing it. It's also only covered up to £39 (one hundred times the cost of first class) and anything like cash or jewellery isn't covered anyway. Guaranteed delivery on the other hand is traceable every step of the way through the system and is covered for much larger amounts. It's a premium service which is why it costs more and also why there's less chance of items going missing.

macman

Thanks, what I was simply trying to say was that, if next day delivery is not a requirement, and the item is not valued over £39 or in an excluded category, then RD should do the job. If the item is irreplaceable, then I would always use a courier.
Seems to me that lots of people use SD for the security when they don't need the speed, and pay extra for it without needing to.
I had missed the point that the item was worth £80, in that case SD is obviously the only option, but again you are paying for an unwanted next day delivery.

maxtweenie

macman wrote: »

Thanks, what I was simply trying to say was that, if next day delivery is not a requirement, and the item is not valued over £39 or in an excluded category, then RD should do the job. If the item is irreplaceable, then I would always use a courier.
Seems to me that lots of people use SD for the security when they don't need the speed, and pay extra for it without needing to.
I had missed the point that the item was worth £80, in that case SD is obviously the only option, but again you are paying for an unwanted next day delivery.

Aah but no doubt that's because all counter staff are programmed to say "Is it worth more than £39?" whenever they're presented with an item. SD makes more money than RD!

MsRed1

skare44 wrote: »

Problem solved, they've finally received it and are processing my return, Thanks all for taking the time to reply ... Cheers

That's good news.:j:j

custardy

maxtweenie wrote: »

Aah but no doubt that's because all counter staff are programmed to say "Is it worth more than £39?" whenever they're presented with an item. SD makes more money than RD!

they are 2 different services altogether
ergo one costs more as it is more costly to provide