We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Wireless connection problems! HELP PLEASE!!!

13

Comments

  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    The ethernet (1394 Net Adapter) is NOT the wired connection to your router - there should be another ethernet connection. It is either disabled, or hasn't had the drivers installed for it - are there any yellow exclamation marks in device manager. The other thing is, you would be better turning off the wireless when trying to connect by cable - there is usually a switch on the laptop or a key sequence like Fn + F10 - they are all different.
  • nikkif_3
    nikkif_3 Posts: 132 Forumite
    It states that the device is working properly, same with the wireless! The ethernet (1394 Net Adapter) shows as being connected, however when I go on the internet, it is not working. The wireless will connect for 3 seconds then disconnect.

    Sorry, as you can probably tell I am no good with the technical side of computers!!
  • nikkif_3
    nikkif_3 Posts: 132 Forumite
    So the ethernet is not connected then! Oops!!

    I just don't understand how the person who repaired the laptop could connect to the internet wirelessly but it won't now! Unfortunately it was a friend of a friend who repaired it and I am unable to get in contact with him!
  • nikkif_3
    nikkif_3 Posts: 132 Forumite
    By the way the ethernet is plugged into the right hole, it's showing not connected on the computer!
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    nikkif wrote: »
    By the way the ethernet is plugged into the right hole, it's showing not connected on the computer!
    did it click into place on both ends of the cable?

    is the ethernet card enabled in device manager/network connections?
  • busenbust
    busenbust Posts: 4,782 Forumite
    edited 14 January 2010 at 10:23PM
    The ethernet (1394 Net Adapter) shows as being connected, however when I go on the internet, it is not working.
    I will reiterate the following, if you don't mind: the above is NOT the wired (card) adapter (NIC) that you need to look for; what you want to look for is the Ethernet NIC...can you tell us whether it is present in Device Manager? See the picture below.

    and, once again, forget about the wireless setup (for the meantime)....we/you need to resolve the hard-wired connection first of all nikki.

    Something like this nikki:

    Device%20Manager%20NIC.bmp

    Or

    nic.jpg
  • nikkif_3
    nikkif_3 Posts: 132 Forumite
    It shows an Ethernet connection with a question mark and exclamation mark on top, the status states that there is no driver, I have found the disks for the comp, and clicked on drivers, reloaded them but still the same!
  • Lil306
    Lil306 Posts: 1,692 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 15 January 2010 at 7:28PM
    nikkif wrote: »
    It shows an Ethernet connection with a question mark and exclamation mark on top, the status states that there is no driver, I have found the disks for the comp, and clicked on drivers, reloaded them but still the same!

    Whats the name written against the name of the Network Card. If it's missing the drivers you won't have a network connection. it needs to have no symbol next to it

    One thing you could try is by uninstalling it and then rebooting, if it finds the drivers it will reinstall them.If you have the original CD that came with your laptop you can insert that, if not it's a case of manually dowloading them..Sorry haven't read whole topic, so don't know whats been going on


    EDIT -
    Nevermind, just read post all the way through. You won't have the drivers because the hard drive has been replaced. You'll need either original installation CD or the name of the network adapter.

    Right click adapter, details and make a note of the VEN + DEV information. Search it on pcidatabase.com then you have the network card manufacturer you need the drivers from.
    Owner of andrewhope.co.uk, hate cars and love them

    Working towards DFD

    HSBC Credit Card - £2700 / £7500
    AA Loans - (cleared £9700)
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    What is the make and model of your laptop - the drivers should be easy enough to find
  • busenbust
    busenbust Posts: 4,782 Forumite
    nikkif wrote: »
    It shows an Ethernet connection with a question mark and exclamation mark on top, the status states that there is no driver, I have found the disks for the comp, and clicked on drivers, reloaded them but still the same!

    OK, so this is what you/we need to resolve. At least we have established the correct and suspect NIC;) Yes, can you provide the name of the Ethernet card? Punch the description into Google for drivers. Let us know nikki.

    HTH (will mark thread as 'read' - up to this point :wink: )
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.9K Banking & Borrowing
  • 254.6K Reduce Debt & Boost Income
  • 455.7K Spending & Discounts
  • 247.7K Work, Benefits & Business
  • 604.7K Mortgages, Homes & Bills
  • 178.7K Life & Family
  • 262.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.