We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

ebay is one sided and doesant care about sellers! something needs to change!

brookiebroo
brookiebroo Posts: 91 Forumite
edited 14 January 2010 at 3:35PM in Consumer rights
i think the worst thign ebay ever did is stop sellers being able to leave a negative or neutral comment!!!

i hate selling on ebay as you will always get one nasty buyer who leavs a negative for no reason or they will do it to get back at you. i sold an item in which the buyer didnt pay up until day 8 of winning item by this time my dog had ripped the item so after day 3 i files a cancel the item thing on ebay which the buyer ignored and then paid up just on day 8 inwhich i had to issue refund as i told buyer the item was broken. so to be spiteful they left me a negative feedback!!! how unfair! even if it had been ok to sell they still didnt pay up and have no contact with me for 8 days and i cant leave a negative or neutral comment about that. its so unfair!

the other day a buyer had a right go at me because there item didnt arrive withing 2 working days of winnign the item even though i state it may take up to 10 working days as i work and cannot get to post office so if you buy from me you must understand im slow at posting because of work commitments (i state that in my actual listing to warn buyers). also we have had this snow and its disrupted everything. the lady told me not to blame the weather but the fact im lazy and deserved a negative feedback rating to bring me down a peg or two, she told me that im also a tight !!! because i send 2nd class recorded which is also stated in my listings! anyone els class this as bullying? i told ebay. once again they were not interested and left my negative feedback up....wanted to cry that day! i really couldnt help the weather!!!!!

also iv tried to sell my van about 5 times and 3 times were people not bothering to get in contact with me and non paying. you then have to wait ages to get your insertion and final fee back and then you cant even leave a negative feedback to warn other people and then the buyer will leave you a negative when you havnt done anything!!!!!

i have another case where i sold a pair of jeans which were size 10 by tag but were deinfately a very small size 10 as they fitted my sister who is size 6-8. so i stated they are size 6-8 on my listing as thats what size they woudl fit as i was size 10 and i coudlnt get it up my one leg! this person bought 5 items from me. because i said the item was size 6-8 and the tag stated 10 they used all 5 items to leave me 5 negative feedbacks. once again very unfair!

i have contacted ebay about these issues and they state that they cannot change feedback left by buyers as its their own opinions and ebay doesant want to get involved with peoples personal opinions!

i also mentioned the fact that us sellers cannot leave a negative for neutral to warn other sellers of non paying buyers. bay told me they will never change this and the best way to warn sellers is to not leave a feedback which wont boost their feedback score. what use is that to warn people that buyers are non payers or just plain nasty!???

us sellers pay ebays wages remember. buyers dont have to pay anything towards ebay fee's as ebay makes money from charging sellers so how come ebay is completely one sided to buyers????

anyone els have any issues with selling?
«1

Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try the ebay board for a better response.
  • thank you im not picking the right ones today :( but thank you
  • 4743hudsonj
    4743hudsonj Posts: 3,298 Forumite
    I understand completly, i had one guy, try to buy my psp, he bid £300 for it when the total retail value of it plus all the games was £280. I was extremly weary of this.

    I go to my email the next day and hes sent through 5 lots of payments via paypal so i have £1550 sitting in my paypal account :eek: i obviously refused to touch this as i thought it to be money laundering, as he would not contact me or return my messages. Ebay and paypal tool away all of the payments and cancelled but the !!!!!! still left negative feedback!
    Back by no demand whatsoever.
  • I understand completly, i had one guy, try to buy my psp, he bid £300 for it when the total retail value of it plus all the games was £280. I was extremly weary of this.

    I go to my email the next day and hes sent through 5 lots of payments via paypal so i have £1550 sitting in my paypal account :eek: i obviously refused to touch this as i thought it to be money laundering, as he would not contact me or return my messages. Ebay and paypal tool away all of the payments and cancelled but the !!!!!! still left negative feedback!

    omg thats so unfair!!!
  • pitkin2020
    pitkin2020 Posts: 4,029 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Only dishonest buyers and dishonet sellers seem to do really well off of ebay. Ebay has to step up its game as more and more sellers are complaining about the lack of support and back up they get from ebay and there money [STRIKE]laundering[/STRIKE] payment service doesn't help as in most cases it favours the buyer, leaving the seller out of pocket.
    Everyones opinion is the most important.....no wonder nothing is ever agreed on.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    i think the worst thign ebay ever did is stop sellers being able to leave a negative or neutral comment!!!

    i hate selling on ebay as you will always get one nasty buyer who leavs a negative for no reason or they will do it to get back at you. i sold an item in which the buyer didnt pay up until day 8 of winning item by this time my dog had ripped the item so after day 3 i files a cancel the item thing on ebay which the buyer ignored and then paid up just on day 8 inwhich i had to issue refund as i told buyer the item was broken. so to be spiteful they left me a negative feedback!!! how unfair! even if it had been ok to sell they still didnt pay up and have no contact with me for 8 days and i cant leave a negative or neutral comment about that. its so unfair!

    the other day a buyer had a right go at me because there item didnt arrive withing 2 working days of winnign the item even though i state it may take up to 10 working days as i work and cannot get to post office so if you buy from me you must understand im slow at posting because of work commitments (i state that in my actual listing to warn buyers). also we have had this snow and its disrupted everything. the lady told me not to blame the weather but the fact im lazy and deserved a negative feedback rating to bring me down a peg or two, she told me that im also a tight !!! because i send 2nd class recorded which is also stated in my listings! anyone els class this as bullying? i told ebay. once again they were not interested and left my negative feedback up....wanted to cry that day! i really couldnt help the weather!!!!!

    and in waiting that long to post you lose all seller protection via eBay
    perhaps you shouldf rethink eBay or list when you know you can post


    also iv tried to sell my van about 5 times and 3 times were people not bothering to get in contact with me and non paying. you then have to wait ages to get your insertion and final fee back and then you cant even leave a negative feedback to warn other people and then the buyer will leave you a negative when you havnt done anything!!!!!

    you file a NPB and they get a strike
    if sellers do this they lose their account


    i have another case where i sold a pair of jeans which were size 10 by tag but were deinfately a very small size 10 as they fitted my sister who is size 6-8. so i stated they are size 6-8 on my listing as thats what size they woudl fit as i was size 10 and i coudlnt get it up my one leg! this person bought 5 items from me. because i said the item was size 6-8 and the tag stated 10 they used all 5 items to leave me 5 negative feedbacks. once again very unfair!

    i have contacted ebay about these issues and they state that they cannot change feedback left by buyers as its their own opinions and ebay doesant want to get involved with peoples personal opinions!

    i also mentioned the fact that us sellers cannot leave a negative for neutral to warn other sellers of non paying buyers. bay told me they will never change this and the best way to warn sellers is to not leave a feedback which wont boost their feedback score. what use is that to warn people that buyers are non payers or just plain nasty!???

    yes and before buyers couldn't leave negs for sellers as they got tit for tat negs from sellers

    us sellers pay ebays wages remember. buyers dont have to pay anything towards ebay fee's as ebay makes money from charging sellers so how come ebay is completely one sided to buyers????

    no buyers means no sellers,so you point is moot

    anyone els have any issues with selling?

    you use eBay as it has a massive market
    if you want to ditch eBay then use gumtree
    free and you can deal in cash
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    pitkin2020 wrote: »
    Only dishonest buyers and dishonet sellers seem to do really well off of ebay.

    What absolute rubbish.
  • CallaLily
    CallaLily Posts: 164 Forumite
    i think the worst thign ebay ever did is stop sellers being able to leave a negative or neutral comment!!!

    i hate selling on ebay as you will always get one nasty buyer who leavs a negative for no reason or they will do it to get back at you. i sold an item in which the buyer didnt pay up until day 8 of winning item by this time my dog had ripped the item so after day 3 i files a cancel the item thing on ebay which the buyer ignored and then paid up just on day 8 inwhich i had to issue refund as i told buyer the item was broken. so to be spiteful they left me a negative feedback!!! how unfair! even if it had been ok to sell they still didnt pay up and have no contact with me for 8 days and i cant leave a negative or neutral comment about that. its so unfair!

    the other day a buyer had a right go at me because there item didnt arrive withing 2 working days of winnign the item even though i state it may take up to 10 working days as i work and cannot get to post office so if you buy from me you must understand im slow at posting because of work commitments (i state that in my actual listing to warn buyers). also we have had this snow and its disrupted everything. the lady told me not to blame the weather but the fact im lazy and deserved a negative feedback rating to bring me down a peg or two, she told me that im also a tight !!! because i send 2nd class recorded which is also stated in my listings! anyone els class this as bullying? i told ebay. once again they were not interested and left my negative feedback up....wanted to cry that day! i really couldnt help the weather!!!!!

    also iv tried to sell my van about 5 times and 3 times were people not bothering to get in contact with me and non paying. you then have to wait ages to get your insertion and final fee back and then you cant even leave a negative feedback to warn other people and then the buyer will leave you a negative when you havnt done anything!!!!!

    i have another case where i sold a pair of jeans which were size 10 by tag but were deinfately a very small size 10 as they fitted my sister who is size 6-8. so i stated they are size 6-8 on my listing as thats what size they woudl fit as i was size 10 and i coudlnt get it up my one leg! this person bought 5 items from me. because i said the item was size 6-8 and the tag stated 10 they used all 5 items to leave me 5 negative feedbacks. once again very unfair!

    i have contacted ebay about these issues and they state that they cannot change feedback left by buyers as its their own opinions and ebay doesant want to get involved with peoples personal opinions!

    i also mentioned the fact that us sellers cannot leave a negative for neutral to warn other sellers of non paying buyers. bay told me they will never change this and the best way to warn sellers is to not leave a feedback which wont boost their feedback score. what use is that to warn people that buyers are non payers or just plain nasty!???

    us sellers pay ebays wages remember. buyers dont have to pay anything towards ebay fee's as ebay makes money from charging sellers so how come ebay is completely one sided to buyers????

    anyone els have any issues with selling?


    I've recently had dealings with Ebay and found them to be worse than useless! As a buyer not a seller though! I purchased and paid via paypal for an item on the 4th December when it did not arrive after 2 weeks I contacted the seller and no reply even though they were listing more items at the time. This went on until new year when I opened a dispute with ebay who eventually concluded that the case was to be found in the SELLERS favour! This being the seller who took my money, did not and still has not sent my item and will not respond to emails from either myself or Ebay!!
    So Ebay do not always find in the Buyers favour even when the buyer has clearly been ripped off! My recommendation is avoid Ebay and find another safer way to buy and sell goods, I know I will!
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    CallaLily wrote: »
    I've recently had dealings with Ebay and found them to be worse than useless! As a buyer not a seller though! I purchased and paid via paypal for an item on the 4th December when it did not arrive after 2 weeks I contacted the seller and no reply even though they were listing more items at the time. This went on until new year when I opened a dispute with ebay who eventually concluded that the case was to be found in the SELLERS favour! This being the seller who took my money, did not and still has not sent my item and will not respond to emails from either myself or Ebay!!
    So Ebay do not always find in the Buyers favour even when the buyer has clearly been ripped off! My recommendation is avoid Ebay and find another safer way to buy and sell goods, I know I will!

    did you pay via paypal?
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    CallaLily wrote: »
    I've recently had dealings with Ebay and found them to be worse than useless! As a buyer not a seller though! I purchased and paid via paypal for an item on the 4th December when it did not arrive after 2 weeks I contacted the seller and no reply even though they were listing more items at the time. This went on until new year when I opened a dispute with ebay who eventually concluded that the case was to be found in the SELLERS favour! This being the seller who took my money, did not and still has not sent my item and will not respond to emails from either myself or Ebay!!
    So Ebay do not always find in the Buyers favour even when the buyer has clearly been ripped off! My recommendation is avoid Ebay and find another safer way to buy and sell goods, I know I will!

    If you paid via paypal and the seller cannot prove delivery the buyer will always be refunded if this hasn't happened you need to contact paypal appeal and point out there own rules
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.